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      UScellular

      Engaged Employer

      UScellular reviews

      4.2

      75% would recommend to a friend

      (2,467 total reviews)
      avatar

      Laurent C. Therivel

      74% approve of CEO

      30% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.3

      Compensation and benefits

      4.1

      Work/Life balance

      3.9

      Senior management

      3.8

      Career opportunities

      UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Dec 12, 2012

      Great place to work although moving in a different direction

      Retail store leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to advance with the company Great compensation for store manager positions and above Great Culture

      Cons

      Right hand doesnt talk to the left hand Cultural shift currently taking place.......becoming very political Senior leadership accountability is lacking.

      1.0
      Oct 17, 2012

      Disappointing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Associate phone program, flexibility, casual dress code.

      Cons

      The Dynamic Organization is used as an entitlement ploy for employees to get what they want, regardless if it's what's best for the company. Decisions are made by members of management that have limited direct experience or do not want to rock the boat.

      3.0
      Oct 15, 2012

      Constant Revolving Door

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is good, just as long as you work your butt off over 40+ hrs a week. The company has a lot of good ideas, but continues to struggle. Keep your nose clean, and you'll be ok. Work hard, get paid.

      Cons

      Since the hiring of Mary Dillon as CEO, things have gone for the worse. Crazy ideas, a lot of micromanaging in the retail location, constant hovering from Area Sales Managers and Director of Sales, making sales associates do the work of many different departments such as the business dept and tech department, its hard to make sales when youre dealing with low-end android phones not working, can't afford the iPhone, the stress level is so high that people quit left and right (also getting fired) leaving locations short staffed, miscommunication between different dept's

      Viewing 2368 - 2370 of 2,467 Reviews
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      Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.