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      UScellular

      Engaged Employer

      UScellular reviews

      4.2

      75% would recommend to a friend

      (2,466 total reviews)
      avatar

      Laurent C. Therivel

      74% approve of CEO

      30% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.3

      Compensation and benefits

      4.1

      Work/Life balance

      3.9

      Senior management

      3.8

      Career opportunities

      UScellular has an employee rating of 4.2 out of 5 stars, based on 2,466 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Jun 29, 2011

      Excellent company, but still retail.

      Retail wireless consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits package for both FT and PT associates including matching 401k. Paid time off for both PT and FT as well. Everyone is well respected, and your opinion is appreciated. I have never been in a company that wants to hear from all of their employees like U.S. Cellular does.

      Cons

      It still is a retail position. Hours can be straining especially working weekends and nights. Commission has been changed multiple times, and overall not for the better. Extra work continues to be added to sales peoples "to do" lists that there just isn't time for.

      4.0
      Jun 16, 2011

      Great company to work for, but missing work/life balance.

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      U.S. Cellular has a solid company culture. The values and behaviors are constantly talked about. Great benefits, decent pay. Feedback is sought to make improvements for the front line associates. Customer service is top notch. It's good to work for a company I can be proud of.

      Cons

      Lack of work/life balance. Retail hours = late nights, weekends, holidays. As a manager, I put in way more than 40 hours a week. The sales managers put in a lot of extra hours on conference calls, meetings, conducting trainings, and filling in on the sales floor. There is a lot of micro management from everybody above me. The ASM's and Store Managers give us tons of tasks to complete all at one time because they are sometimes out of touch with what is happening on the sales floor.

      Viewing 2443 - 2445 of 2,466 Reviews
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      Glassdoor has 2,541 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.