UScellular reviews

4.2

75% would recommend to a friend

(2,465 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

30% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,465 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jul 1, 2010
Recommend
CEO approval
Business Outlook

Pros

US Cellular is extremely customer focused. They empowered their employees to do what felt right.

Cons

After empowering their employees they would question their reasoning and reprimand the employee if they did not agree the with decision

3.0
Apr 20, 2010
Recommend
CEO approval
Business Outlook

Pros

B2B Reps make a nice base salary, and the benefits package is nice as well. they used to do a lot of cool company sponsored events.

Cons

condescending upper management (VP level & higher), creates a culture of division within the company. Even though the company claims to constantly have their finger on the pulse of the culture, they fail miserably when trying to improve it, because they don't look at themselves as part of the problem. I guess they just cant help themselves.

2.0
Apr 19, 2010
Recommend
CEO approval
Business Outlook

Pros

The people are okay, benefits are reasonable. The schedules are pretty good and the pay is comparable to other call centers.

Cons

Managers can be unfair and they show a lot of favoritism towards certain employees. Coaches also show favoritism towards certain employees.

Viewing 2455 - 2457 of 2,465 Reviews

Glassdoor has 2,540 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.