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      UScellular

      Engaged Employer

      UScellular reviews

      4.2

      75% would recommend to a friend

      (2,465 total reviews)
      avatar

      Laurent C. Therivel

      74% approve of CEO

      30% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.3

      Compensation and benefits

      4.1

      Work/Life balance

      3.9

      Senior management

      3.8

      Career opportunities

      UScellular has an employee rating of 4.2 out of 5 stars, based on 2,465 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Jan 26, 2010

      A company that wants to run with the big boys

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has a well defined culture, which if embraced, leads to feelings of job satisfaction. Senior leaders take their responsibility to protect the culture quite seriously and are consistently articulating the uniqueness of the business model and its results.

      Cons

      Front line leadership is inconsistent, though usually well intentioned. Promotions are given to favorites, despite the lip service to inclusion.

      4.0
      Dec 23, 2009

      It is what you make it ...

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a sales rep, you can make a great living if you are in the right location and have a strong work ethic and are able to be flexible with your customer service skills, and ability to sell - it really requires being strong in both areas. In some markets, is the number 1 wireless provider despite being a regional provider (Wisconsin, parts of Iowa). In most markets, very strong network and wireless coverage. Has done a great job with driving business results and not cutting employees during poor economy.

      Cons

      The compay runs thin in regards to staffing which has a negative impact when there are open positions, there is some burnout with the high volume stores, customer's ping pong back and force between customer service and the stores to get what they want but may not deserve. Lack of handset selection hurts when competing against Verizon, small company that lacks resources and banks on the front line to get results, a step behind with data (smart phones, wireless modems).

      3.0
      Nov 21, 2012

      Good people working to provide the best customer experience.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really focused on the customer. Many very nice, smart people. Some good changes, like major improvements to device lineup.

      Cons

      Growing pains as the company evolves. Reactive, everything is last minute. Growing the workforce, but things are getting bureaucratic. Still some challenges of being a smaller player, like roaming issues.

      Viewing 2458 - 2460 of 2,465 Reviews
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      Glassdoor has 2,540 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.