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      UScellular

      Engaged Employer

      UScellular reviews

      4.2

      75% would recommend to a friend

      (2,466 total reviews)
      avatar

      Laurent C. Therivel

      74% approve of CEO

      30% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.3

      Compensation and benefits

      4.1

      Work/Life balance

      3.9

      Senior management

      3.8

      Career opportunities

      UScellular has an employee rating of 4.2 out of 5 stars, based on 2,466 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Sep 22, 2008

      Great place to Work

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture, Supportive and effective leadership. Lots of programs for self-development - personally and professionally. Us Cellular offers on e of the best plans in the industry and customer satisfaction. Every day is different.

      Cons

      Phones are not as competitive compared to competitors in terms of variety and style (most phones are out dated). Equipment pricing is not competitive and no attractive promotions offered like other carriers during minor events (father days , Mothers day, Labor day), There aren't any work related downsides. Company has cut down on various expenses due to the market conditions. Overall outlook looks very sold due to senior management knowing what they are doing in the current recession.

      5.0
      Aug 12, 2008

      its fun working here

      Bss
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have a voice and empowerment to do what you think is best for the customer. The company really listens to its employees and trys to have the best leadership possible. The leadership model is based on empowerment, you don't have to ask permission to get your job done, you do what is best for the situation. It doesn't matter what position you work in your focus is always on the customer. You are never discouraged to ask why the company is changing something.

      Cons

      Small local carrier, not nationwide, people always ask you about phones. Advancement is hard because people never leave their jobs.

      2.0
      Aug 5, 2008

      If you want to get paid for not working, then choose US Cellular.

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      US Cellular is a company that is still small enough to be enjoyable to work for while being big enough to know they will be around for a long time. They have lots of possible locations in different job levels to work for and apply to, they don't care about what you do, you can easily fake it at this employer without anyone saying anything. In the group I was in you could take time off all the time and just claim you were working from home without any real questions. The salaries were good for not really having to work at all.

      Cons

      At US Cellular they have a policy they call the DO. The DO is supposed to be a policy for how they do business, well the 1st step of the DO is Effective Leadership, and that is the biggest joke I found while I was working there. The leadership of this company feels power by keeping everything they can a secret, they are in so many meetings all the time that they never know what is going on with their people. I constantly had co-workers who didn't do a thing for days at a time and no one noticed because management was so out of touch with the way the business was being run. Not to mention that this company spends money on so many foolish things that don't better the business sooner or later it will catch up with them.

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      Glassdoor has 2,541 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.