UScellular reviews

4.2

76% would recommend to a friend

(2,467 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Oct 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits are satisfactory Pay is ok depending on area

Cons

The company doesn't know where it's going. Culture Survey's are done every year, and management twists what was said to make it seem positive. Pay is increasing at other companies, decreasing here. Opportunities to move up are limited and very political. You will spend at least 50% of your day fixing problems you didn't create. Network quality is terrible. I could go on with cons for hours.

2.0
Sep 21, 2021

Leadership is terrible

Recommend
CEO approval
Business Outlook

Pros

Insurance, 401k, vacation, & PT. Wouldn't be bad if company had good managers, didn't push BS down your throat & just let you do your job.

Cons

Company rarely fills management positions from within the company, instead will hire underqualified people that rely heavily on current employees to do their job because they aren't familiar with the system or policies. Management will harass employees that give pushback & will micro manage them, but will promote brown-nosers. Also, regardless of HR complaints, the company protects those managers that harass employees because they are "friends". You get treated fairly or promoted based on whose butt you kiss & not on qualifications. The uppers within the company continue to cut the pay of Frontline employees. You continuously make less each year you work there. The uppers get bonuses & lavish meetings while the frontlines borrow from their 401k because they make less & less each year but more responsibility is piled upon them. Frontlines are forced to sell products & services & are reprimanded for not meeting the goals set that they don't make commission on so the managers can get their bonuses. Very frustrating "woke" company to work for. They push liberal views, rules, CRT, & LGBTQ down your throat with computer training. They hire based on sexuality & race instead of character & qualifications.

2.0
Sep 8, 2021

Not what it used to b3

Recommend
CEO approval
Business Outlook

Pros

Great benefits, health insurance and vacation time if you can make it long-term

Cons

They don't care about long-term employees, lower ranked employees, or customers. Culture has gone down hill and the outsourcing to save money is the way of the culture

Viewing 283 - 285 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.