Uber reviews

3.7

65% would recommend to a friend

(16,264 total reviews)
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Dara Khosrowshahi

70% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,264 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16K reviews
1.0
Aug 11, 2016
Recommend
CEO approval
Business Outlook

Pros

+ good brand + fast paced and lots to learn

Cons

- management in engineering is sexist - force the female in bottom of performance bcos of bias - HR is blind to all this

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Uber Response
9y
Hi - thanks for taking the time to write up this review. You bring up some concerning points and ones that we take very seriously. If you'd be willing, we'd love to learn more about your specific situation. Please reach out and we can chat confidentially - pierce@uber.com. Thanks.
1.0
Apr 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Great coworkers in an overall low pressure, laid back atmosphere. Being a part of a company that has become such a big part of current pop culture was an interesting and exciting experience -- high "glitz and glam" factor in comparison to most jobs. It's not retail.

Cons

Communication was minimal from the top and continued to weaken as messages passed down from upper levels to lower levels of employee clearance. As a young organization whose goal has been to redefine a longstanding industry (which it has successfully done!) the company still has a lot to learn in terms of positive vs. negative "corporate attitude" and general organizational human resource management -- many policies and the enforcement behind them was very wish-washy within our market, and the lines became even more blurred when communicating with other city teams to seek advice or information. Little to no defined path for growth makes for one of two types of employee: apathetic reps with no real passion for the job but to pass time and make an easy dollar or disappointed employees who eagerly want to grow but feel aimless and under appreciated.

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Uber Response
10y
Thank you for taking the time to write this review. You've pointed to a few things that we're working hard on -- the flow of communications and career development on the operations side of the house. I see that you've moved onto another opportunity. I wanted to thank you anyway for providing such detailed feedback on your experience.
1.0
Jan 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Work from home was great and the pay was okay

Cons

They let go of the majority of USA work at home just before Christmas and are now outsourcing 99% of the work to the Philippines.

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Uber Response
10y
Thank you for your comments around the CSR role. As Uber grows and adds more products, our customer support model becomes more complex. We actually opened 6 customer support centers of excellence (1 in Limerick Ireland, 2 in Phoenix and Chicago, 1 in Wuhan, China, 1 in the Manilla, Philippines and 1 in Hyperbad, India). Lots of new jobs, all over the globe.
Viewing 58 - 60 of 16,264 Reviews

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