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      Uber

      Engaged Employer

      Uber reviews

      3.7

      65% would recommend to a friend

      (16,265 total reviews)
      avatar

      Dara Khosrowshahi

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      Uber has an employee rating of 3.7 out of 5 stars, based on 16,265 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      5.0
      Nov 15, 2015

      A crazy ride

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The smart people at Uber are the *smartest* people. The work is always exciting. The product is something you use every day.

      Cons

      Super aggressive culture, not diverse, many executives lacking basic social graces, hiring too fast has resulted in lower caliber of employees in some parts of company

      2.0
      Aug 10, 2015

      Not worth it.

      Safety specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Free Uber credits - Free lunches - Potential to make bank via stock options (although I hear new employees are getting shafted on that front)

      Cons

      - Due to all the bad press, you'll start avoiding telling new acquaintances where you work at cocktail parties. - No work-life balance—there's definitely a 24/7 "workhorse" culture. They expect you to drink the Kool-Aid and give up your life. - Poor management. Higher-ups don't care about their employees and just dictate unrealistic directives. At least that's how it is in Ops. - Back-breaking workload. You will be overwhelmed and you will feel utterly alone in your failures. There is no support system. - CEO full of hot air. Travis likes to emphasize a "best idea wins" policy. But that doesn't translate into reality. The folks who scream the loudest and step on others advance. There is no sense of teamwork.

      avatar
      Uber Response
      10y
      I'm sorry you're having a negative experience here. I'd like to hear some of your thoughts on improving culture from you offline / face to face if you're willing to connect. Confidentially of course. Best, Andrew alevy@uber.com
      2.0
      Jun 18, 2015

      Not cool.

      Community support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is nice and working from home is great. Hands off management is cool too I suppose.

      Cons

      Constant change and the overseas workers are very bad at their jobs so your job is basically just cleaning up their mess. They are phasing out all the work from home workers in the US so they can take over, too. You never know when someone is going to disappear and nobody will tell you what's going on. No heads up whatsoever about your contract being extended. I've met with my manager twice in 6 months. No values.

      avatar
      Uber Response
      10y
      I'm sorry that you feel this way about your experience here. If you'd like to reach out and talk about specifics you think would improve the work of community support representatives I'd be happy to listen and pass the word along confidentially. -Andrew, alevy@uber.com
      Viewing 61 - 63 of 16,265 Reviews
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