Uber reviews

3.7

65% would recommend to a friend

(16,265 total reviews)
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Dara Khosrowshahi

70% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,265 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16K reviews
2.0
Apr 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Lots of exciting problems to work on and solve. Most roles are given a lot of autonomy. Uber (and therefore your work) is very visible.

Cons

There is a serious leadership void – extremely few good leaders. Most managers/leaders are self-serving. You are expected to be always-on. The culture is still very toxic.

3.0
Feb 14, 2017

unqualified management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- free lunch - uber discounts - benefits - office - good hardware

Cons

- inexperienced management - unfair promotions for unqualified employees - work life balance - stressfull environment - low equity package for those who work there on non-engineering jobs

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Uber Response
9y
Hi there - thanks for taking the time to write up this review. I see you've moved on to a new opportunity, but if you'd be willing to chat about specific ways we can make Uber a better place to work, feel free to reach out and we can set up a time to talk - pierce@uber.com.
3.0
Sep 20, 2016

Cultural values promote individuals over teams

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Potential to make an impact Smart, talented, passionate, hardworking people Interesting challenges and projects Good perks Moves fast Ability to learn a lot

Cons

The cultural values, which are you're measured against on performance reviews, are very biased towards the type-A personality that toe steps over colleagues to get recognized for work. Individuals accomplishments are recognized and rewarded--not team accomplishments. Teams work in silos--I've seen two teams build the same feature, and when they found out, instead of working together, they continued to launch two similar but separate features since they were already road mapped. Management is inexperienced, political, doesn't do much for their direct reports' development. You have to spend a lot of energy making yourself visible, being a toestepper or you'll be lost in the pack. Because of this "me first" ultra competitive environment, people don't often listen to each other within teams.

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Uber Response
9y
Making an impact, smart/passionate coworkers, and moving fast are a few of my favorite parts of working here as well, and are key factors that make working at Uber unique. We appreciate all of the feedback on areas we can improve, it's super useful to hear these. I think a few of your points, like working in silos and inexperienced management, is a product of the hypergrowth we're going through right now. We're rolling out management training and resources for new managers in the coming months to address some of these pain points. It's a big priority for us! If you want to dig deeper into ways we can improve working Uber, feel free to reach out: pierce@uber.com. Thanks!
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