Uber reviews

3.7

65% would recommend to a friend

(16,265 total reviews)
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Dara Khosrowshahi

70% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,265 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16K reviews
1.0
Sep 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Great very young and bright talents, but these guys are not the ones sitting on the "A" or "C" suites... Flexible working hours, but it also means, very late hours and weekends, if you are single great! If you have a family...forget it. Offer very competitive package for you to join = "never vested stocks", fair salary, fair benefits and some "considered cool" perks. Hiring team does make a great job for you to jump from whatever great job you have to "join Uber's mission" to change the world...

Cons

Turn over is about a year, a couple of months in, its easy to realize the brainwash and all reckless decisions; Senior Management are a bunch of "start ups" professionals; HR team is very weak and has no say at all on restructuring process. HR is not functional at all. No Voice and no brain. The same way they hire, launch in a city they dismiss people, very reckless.

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Uber Response
9y
I appreciate the review and feedback you've provided, and while I've had a very different experience in my time here, it's valuable for us to gather insights on things our employees aren't happy about. If you'd be willing to chat offline, I'd love to dig in to specifics on some of the 'cons' you call out as it'd help us define what the core areas for improvement are. Feel free to reach out - pierce@uber.com. Best of luck on your next venture.
2.0
Jul 14, 2016

Could be much better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Uber is no doubt an interesting company. A day does not go by without Uber in the news.

Cons

Uber is an extremely frustrating place to work (The honeymoon period wears off pretty quickly). The company has the money and the brand to attract the best in terms of engineering but for whatever reason the product and engineering orgs leave so much to be desired (and I am not even in engineering!) All too frequently it seems the company runs into painful outages, bugs, broken tools, etc that negatively impacts employees and users. Everything seems to be tested in production. The company doesn't know what a staging environment is.

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Uber Response
9y
Hi - thank you for your review. We're focused on continuing to raise the bar of the talent we bring on board across the company. While we know the importance of shipping our product quickly and efficiently, it's equally important to have the infrastructure and systems in place to keep our products stable and reliable, at all times. We're working hard to get better. Thanks again for your feedback.
3.0
Dec 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Usually a steady schedule, flexible hours, decent pay for the job. Diverse coworkers. Lunches and drinks. Lots of free time.

Cons

Incredibly hard to get anywhere higher up unless you have an "in" or fit perfectly into the office ambience. Many referrals created clique type feelings. There is a feeling of divide between the contracted employees and (for lack of better word) "official" employees. Was asked many times to go against city compliances (there are many regulations Uber must oblige to and they request their employees to bend, stretch or ignore the rules.) Management is unorganized and don't keep track of electronics or keys given to employees. False promises are made all the time, in regards to your career life, compensation, and time off.

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Uber Response
10y
Thank you for taking the time to put up this review. I see that you've left the company but if you're willing to send a few moments with me, I'd like to hear more about your experience so we can improve it. Feel free to drop me an email. -Andrew, alevy@uber.com
Viewing 76 - 78 of 16,265 Reviews

Glassdoor has 35,987 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.