Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Uber

      Engaged Employer

      Uber reviews

      3.7

      65% would recommend to a friend

      (16,265 total reviews)
      avatar

      Dara Khosrowshahi

      70% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Uber has an employee rating of 3.7 out of 5 stars, based on 16,265 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      16K reviews
      2.0
      Jan 21, 2015

      It's kind of the worst

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can work remotely. That's really the only pro that there is to this position.

      Cons

      Culture of an Uber CSR is that they make you feel like part of a team, in some ways they pressure you to do more work for the same amount of money, asking CSRs to rate each other, report flaws in responses of emails, basically doing management's job for them. No chance of moving forward. If you are a CSR, that's it. Plus they pay very low for the type of job it is and the amount of pressure put on you to perform. The CEO is also a jerk.

      5.0
      Jul 17, 2018

      Exciting and Empowering

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have truly loved my experience thus far working at Uber. I was hesitant to join because of the news, so through my interview process I was very honest, asked lots of questions, and had a 2 hour conversation with my hiring manager before accepting my offer. Since joining, I've been overwhelmed, in a good way, by the collaboration, the valuing of my opinions, and the excitement of the work I get to do each day.

      Cons

      The best analogy here is like a 14 year old that looks like a 20 year old... Uber is still a young company and I think I expected more things to be in place that are just not yet. Now that I am here and doing the work, I see it differently, but I think that we're still young, we're growing fast, and we need to provide the feedback while also being patient to thoughtfully get the right systems and procedures in place.

      4.0
      Mar 6, 2017

      Sink or Swim with Values

      Software engineer-ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      - You get to be part of a historic change in the way people work. Whether that change is for the good will be up to history... - Some of the engineering challenges are interesting and hard and being tackled by few others. (Lots of other challenges are being tackled by lots of competitors, and I don't know whether they would be better to work for.) - Guided by a strong mission and set of core values. If you believe in them, you will fit in well and they can keep you going through the long hours.

      Cons

      - Apparently, a lack of transparency. I was oblivious to all of the scandals that have been in the news lately, which disturbs me. - If you don't believe in all the values, you won't fit in. The values are basically not available publicly, and I don't know if they are shared with candidates during recruiting, so make sure you find out what they are. - It seems like the IPO may be more elusive than at other startups. One starts to wonder if they are putting it off to squeeze more work out of the employees. - I don't know how common this is, but I was terminated, to the great sadness and detriment of my team, by a higher level manager for seemed like an irrelevant issue. - Remote work is severely discouraged.

      avatar
      Uber Response
      9y
      I appreciate the review and transparent feedback. If you ever want to chat further about your review or ideas you have for actions we can take to make Uber better, feel free to reach out any time - pierce@uber.com.
      Viewing 85 - 87 of 16,265 Reviews
      Related searches: Uber jobs | Uber salaries | Uber benefits | Uber interviews | Uber conversations
      ReviewsUber reviews

      Glassdoor has 35,987 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.