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      Uber

      Engaged Employer

      Uber reviews

      3.7

      65% would recommend to a friend

      (16,265 total reviews)
      avatar

      Dara Khosrowshahi

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      Uber has an employee rating of 3.7 out of 5 stars, based on 16,265 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      2.0
      Feb 13, 2017

      Working at UBER

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good Health Insurance (Dental, Vision) - Credits for rides/EATS; unfortunately they no longer offer the $333 to new employees. Those who started after 1/2016 only receive 15 free rides a month (max ~$18 each, but depends on the city in which you work)

      Cons

      - People Ops / Employee Relations (HR) is comprised of completely incompetent personnel. Dunderheads. Probably not everyone in the department, but definitely the ones I have unfortunately had to deal with during my time here. Fairly certain they have little to no knowledge of labor laws and employment standards; I have never felt confident in any answer they've provided me or my coworkers. Further, there have been multiple instances in which I, or other coworkers, have reported serious issues/concerns (e.g. harassment, privacy issues, among other serious workplace violations), and not once did People Ops investigate the incident(s), nor provide actionable follow-up. MOAR lawsuits just waiting to happen :( - Despite the fact that two of our 'Cultural Values' encourage an anti-bureaucratic workplace, UBER has quickly become an insanely bureaucratic company with a completely superfluous management hierarchy and redundancies through various levels of management in nearly every department, making it difficult to get anything done.

      avatar
      Uber Response
      9y
      Hi - thanks for taking the time to write up this review. If you'd be willing, I'd like to set up time between you and our team to talk confidentially and offline about the specifics of your situation. Your feedback is important to us as we strive to make Uber a great place to work for everyone. Please reach out and we can set up a time to talk - pierce@uber.com. Thanks again.
      4.0
      Mar 4, 2016

      Tough but impactful

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to do amazing things at Uber, right off the bat. You have immediate credibility and are expected to produce results immediately. The CEO is a genius beyond compare.

      Cons

      The leadership directly under the CEO is a mess. They are, with a few exceptions, like a pack of snarling dogs trying to throw each other under the bus so they can look good to the CEO. They are not good managers and, in some cases, not good people.

      2.0
      Jan 12, 2016

      Empty Promises

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun, fast-paced company Work with incredibly smart people Free food!

      Cons

      Unlimited vacation days are offered as a benefit, but looked down on when you take them. The wrong people are placed in management roles. The company doesn't actually care about their people. Management promises one thing, and turns around and does something completely different. Their excuse is always "that's Uber".

      avatar
      Uber Response
      10y
      I'm sorry you're having a less than ideal experience at work. I'd like to hear more about your situation (anonymously if you would like). I can assure you we do care about our people and making Uber an amazing place to grow your career and skills -- that's why I'm here reading, responding and taking action on nearly every comment. If you want to reach out to me to chat 1x1 on specific and how we can improve, I'd be happy to do so! -Andrew, alevy@uber.com
      Viewing 88 - 90 of 16,265 Reviews
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      Glassdoor has 35,987 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.