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      Uber

      Engaged Employer

      Uber reviews

      3.7

      65% would recommend to a friend

      (16,272 total reviews)
      avatar

      Dara Khosrowshahi

      70% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Uber has an employee rating of 3.7 out of 5 stars, based on 16,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      16K reviews
      1.0
      Jan 24, 2017

      3 Month Review- Development Vehicle Operator/Vehicle Operator

      Development vehicle operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Parking in the City

      Cons

      I have and MBA and 12 years professional experience and this is my professional observation of the company: -You will be serve the same function as an Uber Partner even though recruiters will tell you that you are going to develop driverless technology. -All drivers get treated like they are 5 years old even though most of us have advanced degrees -Only a small percentage of people actually get to test the technology -Your primary job will be to taxi employees around and customers who order an UberX. --You will not have a life if you work here in this job especially if you get the evening shift because you only get a weekend off every 6 weeks. The schedules are 645a-5p or 445p-3a and once you are on a shift you cannot switch -You only get a chance to move within the company after 6 months of employment and you must compete with any external candidate who applies directly for the position you want. So if you want a particular position then I highly suggest applying for it directly and DO NOT use the DVO/VO position as a stepping stone because they severely shorthanded with drivers and probably won't let you transfer. -DO NOT buy into the corporate culture ideals for any project that challenges the status quo no matter how much better it is because if you use them you will be reprimanded. So if you are a "yes man" or always "drink the corporate cool-aid" then you will love it here. If you are intelligent and can think on your own then find something else because you will be miserable. -All other employees at Uber get unlimited PTO BUT the DVO/VO position must accrue PTO and you cap out at 10 days for the entire year but you work 5 of 6 weekends so PTO is difficult to manage -There is no 401K matching -Pay is 35% below the median income for Pittsburgh -If you fail to control a vehicle due to errors in software you go home without pay

      avatar
      Uber Response
      9y
      Hi there - thanks for taking the time to write up this review. I'm sorry you've had less than an ideal experience in your time in the DVO program; we've received a lot of really positive feedback about the program on Glassdoor over the last few months so it's surprising to get the negative feedback. If you'd be willing, I'd love to chat confidentially about your situation and how we can improve the program for everyone. Feel free to reach out - pierce@uber.com.
      3.0
      Dec 20, 2016

      They don't care about you - impersonal work environment

      Driver support
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was nice to work remotely and they pay training. At least you can get training and info from other colleagues and sometimes from management.

      Cons

      Minimal communication No room for advancement The managers try their best to care about you but are limited to the support they can provide because of the grip that upper management has on them. it's like everyone is walking on eggshells at the company.

      avatar
      Uber Response
      9y
      Thanks for taking the time to write this review. I see you've moved on to a new opportunity, but if you'd be willing, I'd love to chat with you offline about some of the things you mention. Feel free to reach out: pierce@uber.com.
      2.0
      Nov 18, 2016

      Disorder, chaos, awful operations management

      Tech
      Recommend
      CEO approval
      Business Outlook

      Pros

      The engineers are brilliant. Everyone on the tech side is great to work with. The product is exceptional. It's fun to perform research on a product that's going to be a part of everyday life someday. The company provides generous food and travel accommodations. I love the company's mission. The founders are very inspirational.

      Cons

      Management is pathetic. Those on the management side lack the experience and education necessary to deliver on company goals! This company is at the forefront of cutting edge technology, but this technology will never make it to market with inexperienced, improperly educated, lazy, irresponsible hippie management like we have now.

      avatar
      Uber Response
      9y
      It's awesome to see everything the Pittsburgh team is working on, keep up the great work! I appreciate the review and feedback, and while the pros you call out like brilliant coworkers, amazing product, and inspirational founders are promising, it seems like there are challenges with management within your particular org. If you'd be willing, I'd love to chat confidentially about things we can do to make working at Uber better for everyone. Feel free to reach out, and thanks again for the review - pierce@uber.com.
      Viewing 109 - 111 of 16,272 Reviews
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