Uber reviews

3.7

65% would recommend to a friend

(16,269 total reviews)
avatar

Dara Khosrowshahi

70% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16K reviews
2.0
Nov 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Great people with awesome backgrounds and knowledge People are helpful and want to move fast

Cons

Give time for the infrastructure to grow and stabilize Long working hours and no work/life balance Long working hours

avatar
Uber Response
9y
Definitely agree the coworkers and the pace of work is a major pro to work here. As we scale up I think a lot of the cons you call out will improve, specifically infrastructure and the long hours. I do want to encourage you to have an open conversation with your manager about your needs from a work/life balance perspective, as it's important to have the time off to recharge when you need it. Thanks for the review!
5.0
Jul 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Before interviewing and joining, I had the impression from media coverage that Uber was kind of an amoral company full of brogrammers. I couldn't have been more wrong. People at Uber care a LOT about their communities. Hiring is the most diverse out of any company I've ever worked at. C-level executives emphasize during the all-hands that they don't tolerate insensitive comments or behavior. Pros: - Lots of smart people; this can be intimidating but it means there's lots of opportunity to learn. - Great work, high impact. Even interns get important projects. - Professional demeanor. I don't see anyone playing political or social games. "No jerks" rule is emphasized from C-level down. - Meritocracy is practiced here. Everyone is expected to be responsible and be thorough at their tasks. The top coding bootcamp graduates are among the new hires. Degrees aren't mandatory. I see more women engineers here than I saw in college. - Most folks don't work crazy hours, including mid-level managers. Work-life balance is real here, unless you're unlucky (see cons). - Good locations; HQ buildings are near public transit. - Sane RSU policy for a pre-IPO company. Contrary to media reports, RSUs don't evaporate when employees leave. They can keep them under Uber's control or collect them if they want to (probably a bad idea due to taxes).

Cons

- The business is everything. Some employees had to work 80-hour weeks for months because their team was given a very aggressive deadline. Other teams were still working 40-hour weeks. It seems like some engineers should have been pulled from other teams to help out the ones in a crunch. - The vibe I get is that I would be in deep trouble if I said something offensive. The atmosphere isn't especially playful. - No 401k matching. - Very real risk of there never being an IPO if the China effort isn't successful. Everyone at the company is gambling that Uber will do well in its segment of the market. I believe in the company, but it's still scary. Few at Google or Facebook are worried about their company's future. - Unlimited vacation depends on the team. Unlimited is obviously a misnomer. Vacation has to be approved by the manager, only employees have to figure out how much is the right amount. With a defined policy, employees could use all their vacation with the confidence they're not taking too much. That said, people do take vacation and are fully unplugged while they're out.

avatar
Uber Response
9y
Thanks for taking the time to write this up! You bring up a lot of pros that are the foundation of Uber's culture, like working with smart coworkers, high-impact projects, and meritocracy. Keep up the great work and thanks for joining us for the ride.
1.0
Jul 15, 2016

Work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool offices, great lunch, snacks.

Cons

Very political, toxic with young managers and a constant power struggle more than work.

avatar
Uber Response
9y
Hi - thanks for the review. I'd love to talk confidentially about specific feedback you have that could make Uber a better place to work. Feel free to reach out: pierce@uber.com.
Viewing 112 - 114 of 16,269 Reviews

Glassdoor has 35,990 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.