Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,588 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at UniFirst to a friend and 55% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at UniFirst?

62% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (465) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (51) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Training was great and good for anyone starting out at the entry level." ((in 192 reviews)); "Very family orientated and good benefits." ((in 156 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 141 reviews)); "The people are great and very helpful in terms of training." ((in 126 reviews)); "Great Culture and very supportive" ((in 85 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 142 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 93 reviews)); "Managers don’t hold drivers account for stinking at their jobs AKA not taking customers the right stuff or not taking them enough." ((in 44 reviews)); "Upper management does not care about sales reps." ((in 37 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 30 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Memphis , Fort Wayne , Denver , Owensboro , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

62% would recommend to a friend

(2,540 total reviews)

Steven S. Sintros

70% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,540 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

3K reviews

1.0

Sep 11, 2014

Lies and the tools to fail!

Route sales representative

Recommend

CEO approval

Business Outlook

Pros

Great co-workers within service minus management. Interactions with customers. There is not many pros in this company except that it's a job!

Cons

If I wasn't desperate to provide for my family I wouldn't be here. I have had 6 so called promotions started from unloader/warehouse worker, DSS which is a "supervisor" position where you make less than everyone in the company, to being thrown into to a route with just these words of wisdom "don't crash!" And "good luck". No training what so ever! To then being "promoted" to a "COMMISSION" route which by the way wasn't. Worked about 14 hr days no OT not even a thank you for busting your hump! Then taking the DSS position to now becoming an RSR to a the 2nd highest paid route...well not only have I been lied to again, but now I have been cheated out of money that is owed to me and management is fully aware and there's no sense of urgency to get this squared away. That's not even half the story! Thanx guys! I'm glad to be here getting taking advantage of. Oh did I mention you work ridiculous hours and not compensated for it!

1.0

Sep 3, 2014

Such a Disappointment

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Impressive training program although grueling. Reasonable benefits. Might be a good opportunity if you are new to sales to "learn the ropes" but I would suggest to keep looking at other job opportunities as soon as your training is over.

Cons

No consideration or adjustments in expectations/quotas based on territories. All territories are not created equal. Micro managed. *Extremely* high pressure sales position. Management is relentless.

1.0

Sep 2, 2014

Horrible Micro Management

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Industry leader, name recognition, decent benefits.

Cons

Horribly micro managed at all levels. Management does not trust any of their employees. Extremely dated technology which your activity logging is based on. Extremely high turn over in sales reps. In a year, I have 15 sales reps come and go. Micro management makes it difficult to utilize time selling vs logging activity.

Viewing 31 - 33 of 2,540 Reviews

Jobs at UniFirst

Office Administrator - UniFirst

Route Optimization Analyst (Remote)

Senior Manager, Cost Accounting

UniFirst

UniFirst reviews

Company ratings over time

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Reviews by job title

Lies and the tools to fail!

Such a Disappointment

Horrible Micro Management

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