UniFirst reviews

3.6

61% would recommend to a friend

(463 total reviews)
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Steven S. Sintros

69% approve of CEO

53% positive business outlook

Reviews by job title

463 reviews

Reviews about "Culture"

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5.0
May 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Started this job after 7 years in a different field. Outstanding training program. Very supportive management. Great corporate structure and awesome branch culture.

Cons

No real cons. Like any b2b sales job there is a lot of cold calling and prospecting. If you don't like prospecting, do not apply for this position.

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UniFirst Response
11y
Thanks for the great review!
2.0
May 7, 2015

What a Mess

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay for a somewhat simple job. Other than the pay the job doesn't have many benefits, outside sales might as well be inside sales because you're not allowed to leave the office for much.

Cons

Completely tapped market, waiting for companies to get out of 5 year contracts and beating competitor prices by pennies, nothing great. NO freedom, never seen an outside sales job where you have to waste your day in the office making cold calls. Managers never have time to help employees because they're to busy with emails from corporate.

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UniFirst Response
11y
Thank you for your review. We know that it can be challenging when you have a lot of competitors Selling in your territory, which is why we teach our Sales Processes the way we do. Regarding contractual obligations, we are very clear in all our training that we never condone or suggest any possibility of anyone ever breaching a service agreement. Like our competitors, we meet with as many Prospects as possible every week, some current industry customers and some not, to forge new relationships with as many as possible and we definitely do not condone lowball Sales tactics. We focus on Total Cost of Ownership or annual spend, which usually ends up being MORE affordable with UniFirst due to all of the excessive ancillary charges that occur with many of our competitors. We train our employees to be transparent about these ancillary charges to further set ourselves apart from our competition. And frankly, we agree with you. The majority of your time SHOULD be spent out in the field meeting with Prospects. However, the telephone is your most valuable tool in setting a large quantity of Appointments and if you don’t have enough Appointments on the books, a Manager may have you stick around to make more dials to make the best use of your time.
5.0
Feb 19, 2015

RSR OUTLOOK

Recommend
CEO approval
Business Outlook

Pros

I had never had a job I looked forward to getting up to every morning. Until I started working here. You are treated with respect on a daily basis. Hard work does not go unnoticed. The pay is awesome but you have to work for what you get. It's not a lazy man's career by no means. There are some very top notch leaders in the company along with a few outdated ones. I like working without someone breathing down my neck. I like the pat on the back, the job well done's you get. The freedom of running your route as if you owned the company, really make the day zip by. Customer relations are a key tool to turning your job into a career. Building a good trusting relationship with your customers means allot.

Cons

I think that paper invoices are out dated. To much hustling paper. The dress code is a little behind the times. I think the white shirts are a bad choice for clean representation after an rsr has been in garages, machine shops, welding shops, coal mines. Getting all that grit on you then walking in a hospital or a restaurant. Some of them out dated management need to move on. Or get with the real time. Just because things worked for you 35 years ago. Don't always mean it will work today.

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