UniFirst reviews

3.6

62% would recommend to a friend

(2,541 total reviews)
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Steven S. Sintros

70% approve of CEO

55% positive business outlook

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Aug 6, 2015
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck, kind of.

Cons

Plant is full of felons and drug use is out of control. Drivers sell drugs on route and to managers. Trucks are in the worst possible shape, their sent out daily with the hope that you don't get pulled over. Most of the trucks don't have a radio and a/c is considered a "luxury". Having an a/c during a Texas summer shouldnt be a luxury it should be a requirement. Considering the inside of the trucks can reach temps of 110 and up and after running your route you have to unload and load your own truck. Company is out of date. Everything has to be written up, nothing is automated. Pay is a slap in the face, especially considering the hours put in. In my position I regularly work 12-14 hour days starting at 5:00am and my weekly pay is $650.00 before taxes. That is anywhere from $11.00 - 13.00 per hour (before taxes), as a supervisor. Needles to say but there is no such thing as work / life balance, you will have no quality of life.

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UniFirst Response
10y
Thank you for your feedback. At UniFirst, we take our Substance Abuse and Drug Free Workplace Policy very seriously. All employees are required to go through a pre-employment background check and drug screen, and must pass in order to be considered for a position. They must also complete a training module on substance and drug abuse as part of the new hire process. As a written condition of employment, all employees must refrain from drug abuse. Abuse of our Drug Free Workplace policy will result in disciplinary action, up to and including termination. All newly hired/promoted supervisors and managers must go through training to recognize substance abuse in the workplace so that the situation can be resolved. UniFirst offers insurance to our Team Partners to seek treatment if a substance abuse problem occurs. Concerning how many of our processes currently need to be “written up” at our company is something we are diligently working on. We are in the process of reducing our need for paper with our Unity 20/20 platform. Unity 20/20 will streamline our processes because most work will be digital and/or mobile, it will GREATLY reduce time and paperwork, and ultimately result in better service for our Customers. In Service, most days will be longer than a standard 8 hour work day. Working in a Service Department at one of our locations is a unique opportunity for individuals driven not by a 9-5 schedule, but by a desire to have freedom in their day, work hard, serve customers, and learn the operations of our business. Our compensation and benefits package is very competitive for the industry. Our District Supervisor position is an entry level supervisory role that prepares one for a District Service Manager position; but not without hard work. For those who prove themselves, a promotion and increase in compensation will come when the opportunity presents itself.
5.0
Jan 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Great people. I chose this company over Cintas because of the people. They have had my back from the beginning and have worked hard to help me succeed. This was my third sales job and definitely the best support, training, products and payout. I was skeptical of the commission payout. However, my first year I made about $58k and my second year I made over $100k. Its a great place to learn how to sell and to take that into management or to another company. There are also ample opportunities for advancement especially if you are willing to move.

Cons

Its hard work. I don't know that that's a con but some people want a job were they just show up and get paid. Not going to happen here. A lot of people who are unsatisfied with UniFirst should not be in sales. The CRM tool is cumbersome. I haven't found a CRM tool that is ideal though. Most people feel that are a micromanagement tool and to an extent they are.

Viewing 46 - 48 of 2,541 Reviews

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