UniFirst reviews

3.6

62% would recommend to a friend

(2,541 total reviews)
avatar

Steven S. Sintros

70% approve of CEO

55% positive business outlook

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

3K reviews
2.0
Apr 21, 2016
Recommend
CEO approval
Business Outlook

Pros

The company is a family owned business but that family feeling gets lost in Miami, FL

Cons

The management is a dictorship they talk down to you, they don't lift you up especially if you're in Sales it's suppose to be exciting they Micromanage you. You spend more time in the office than on the field how are you suppose to sell if you're indoors and you're a outside sales Rep the worst culture I've ever experienced never again will I go back even if I had no job I prefer to go work at a Taco Bell.

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UniFirst Response
9y
It always saddens us to lose a Team Partner. Please understand we are always seeking to improve our best practices for Management, from the local level all the way to the top. Moving forward, we hope you’ve found a better fit for yourself.
1.0
Apr 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Benefits, the pay was decent for entry level, some good people, provided lunch every now and then. Phone reimbursement.

Cons

The Chattanooga area was not conducive to sales because of past managers and reps dishonesty and poor service. No one wanted service from UniFirst because of its reprehensible reputation around the area. Job security is always on your mind every week. Even if you do sell an account, most of the time the customer will try to break contract because of horrible service, then that affects your commission check. It is extremely difficult to sell a service that you don't believe in and that you know will actually cause the customer more problems than solutions. Also you are selling in a super saturated market with contractual sales, so most prospects can't even buy from you even if they wanted to. Depreciates your vehicle due to at least 500 miles per week. No reimbursement for almost monthly oil changes.

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UniFirst Response
9y
It saddens us to hear that you felt your experience with UniFirst was lacking. We are always seeking to improve our best practices for Management, from the local level all the way to the top. Moving forward, we hope you’ve found a better fit for yourself.
5.0
Mar 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent base pay, 5 day work week

Cons

Micro Management to the extreme, job threatened on a weekly basis and that goes for every sales rep, outdated CRM software doesn't work most of the time, unprofessional office environment, empty promises

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UniFirst Response
10y
It always saddens us to lose a Team Member. Moving forward, we hope you’ve found a much better fit for yourself— one that meets each and every one of your expectations. We wish for you a bright and successful future.
Viewing 43 - 45 of 2,541 Reviews

Glassdoor has 2,589 UniFirst reviews submitted anonymously by UniFirst employees. Read employee reviews and ratings on Glassdoor to decide if UniFirst is right for you.