Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,588 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at UniFirst to a friend and 55% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at UniFirst?

62% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (465) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (51) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Training was great and good for anyone starting out at the entry level." ((in 192 reviews)); "Very family orientated and good benefits." ((in 156 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 141 reviews)); "The people are great and very helpful in terms of training." ((in 126 reviews)); "Great Culture and very supportive" ((in 85 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 142 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 93 reviews)); "Managers don’t hold drivers account for stinking at their jobs AKA not taking customers the right stuff or not taking them enough." ((in 44 reviews)); "Upper management does not care about sales reps." ((in 37 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 30 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Memphis , Fort Wayne , Denver , Owensboro , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

62% would recommend to a friend

(2,540 total reviews)

Steven S. Sintros

70% approve of CEO

55% positive business outlook

Ratings by demographic groups

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UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

3K reviews

2.0

Feb 24, 2017

Good Sales Training, Bad Company

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Other sales reps at the company were great. Commission wasn't bad, territory was large so there was a lot of opportunity at first.

Cons

Starting salary is very low. Very micromanaged, sales manager wants to know what you're doing every second of the day and if you don't have enough activities in your CRM you get in trouble. Health insurance isn't great and is expensive. I don't know if it was the location or corporate but they decided to restrict what you could sell (restaurants are no longer allowed at the location) limiting your earning potential.

UniFirst Response

9y

Thank you for your feedback. It always disappoints us when one of our Team Partners feels their experience was a less than positive one. We hope you’ve found a better fit for yourself.

2.0

Jan 25, 2017

Worst company I've ever worked for

Sales representative

Recommend

CEO approval

Business Outlook

Pros

They will take a chance on you with no sales experience

Cons

-Terrible benefits ( extremely expensive health insurance, no vacation days for a year, only 5 company holidays per year) -horrible management : seems like they will promote anyone -no follow through from all levels of the business (route drivers didn't follow through, stockroom didn't take responsibility)

UniFirst Response

9y

Thank you for your feedback. It is true that we are open to hiring and training both the experienced and inexperienced. We actually have a new vacation policy that took effect this year that we are pretty excited about. It does, however, sadden us when any of our Team Partners feel their experience was less than positive. We hope you’ve found a much better fit for yourself – one that meets each and every one of your expectations.

2.0

Jan 19, 2017

Outdoor Sales Representative

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Awesome sales training & managing your own territory is stressful but you learn a lot about time management

Cons

Micromanaged the entire time. If you are not entering data properly within an understandable time a manager will call you or email you questioning why. They say it is a "family" run business however the CEO & Executive board as seen as a big brother. Always used as a threat to do better. When reps struggle instead of looking for solutions they pile more nonsense on top and yoh start to sink. There is 0 product training so you look like a dummy 1/2 the time. Service department is horrible- so even if you do make a sale, they can't even follow up properly to ensure your customers you sold are satisfied. No one takes responsibility. Work here if you need the training but have the back up plan because this Corporation doesn't understand part of sales is database management.

UniFirst Response

9y

Thank you for your feedback. We strongly believe in helping our Team Partners to grow and it always saddens us whenever any UniFirst Team Partners feels that their experience in our organization is a negative one. Moving forward, we hope you’ve found a much better fit for yourself – one that meets each and every one of your expectations.

Viewing 40 - 42 of 2,540 Reviews

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