UniFirst reviews

There's no AC on the production floor (and that's expected) but then the swamp cooler for the lunch room is always broken in Utah's 100+ degree summer. It's so hot in there, the refrigerator can't keep stuff cold. The drivers come in and empty the ice machine into their coolers to keep their stuff cold on their route leaving nothing for the workers in extreme conditions. There's no real training, they claim there is, but there isn't. The people that train must fear for their positions because they don't actually share anything useful and keep it all to themselves so they can always be the hero. This is supposed to be a "clean area", no food is allowed on the floor because we're working with other peoples clothes, we have to wear hats or hair nets (makes sense), but when the clothes fall on the floor because the lines are broken, it's fine to just pick them up and keep processing them? How is that ok? THE LINES ARE ALWAYS BROKEN! Maintenance says they have the parts to fix them, but they never get fixed. Why? Breaks are hit and miss because they shove so much work your way and tell you it has to be completed before you can leave but there's also no OT allowed. So quite often, breaks aren't taken. Pretty sure this isn't a good (or legal) practice. You have people urinating on themselves while on the job because they feel as if they can't take a break. It's a sweatshop. It seems to be impossible for them to hire people that will stay past the first week of training, it's a mystery. There is literally no HR in this building for anyone to take their concerns to.

Many.... At UniFirst, Outside Sales people are just a number.  Company turn over for Outside Sales is 82% yearly!!!  UniFirst wants robots, UniBots, that they can mold to perform all job functions.  You cannot deviate from how are you are trained or use your own selling style. They do not care how much you sell, to them it is about following their sales process.  You will spend 3.5 days in the field and 1.5 days in the office.  That time in the office will be spent phone blocking (cold calling customers off the same lists time and time again).  Your territory will consist of about 1,300 prospects, and you will be expected to make 15 dials, minimum, per hour.  It will not take long before you are calling the same prospects over and over again.    I was the top selling rep in the RI market for 2017, yet was written up for not averaging 15 call an hour.  They would rather you follow their process and not close deals.  You will be asked to waste too much time on tasks that will not put money in your pocket, like spending time on the weekend putting fake customer and product presentations to "sharpen your skills".  Because they pay a base salary ($40k a year plus $156 a week for mileage) they will micro manage you to death.  Sales commission is a low. Top regional reps make about $15k per year.  Presidents club reps $25k to $35k.    They claim to be a family company that values their employees, but treat them like a number on a piece of paper. Don’t care about you, which is because they know 4 out of 5 reps will leave within the 1st year anyway.  They let the RSR's (delivery drivers) get away with anything and everything because they don’t want to discipline them, fearing that they will quit and management will need to run deliveries until they can hire someone else.  They will lie to you constantly and do whatever they can to not pay you.  They're products and services are poor, yet they will force you to lie to customers and get them to sign iron clad 5-year contracts that are nearly impossible to get out of.  They boast that they have positive growth since 1936, but that growth comes from overcharging customers for damaged clothing and price increasing them multiple times throughout the year. They enjoy taking small businesses to court and they ALWAYS win.