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      UniFirst

      Engaged Employer

      UniFirst reviews

      3.6

      62% would recommend to a friend

      (2,542 total reviews)
      avatar

      Steven S. Sintros

      70% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

      Reviews by job title

      3K reviews
      3.0
      Oct 8, 2017

      Customer Service Rep

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked with a good group of people at the Rossville, GA location.

      Cons

      CSR's at UniFirst have A LOT of responsibilities. The pay was low, we had lack of training, and a lack of management. I didn't get a 90 day review or raise like I was told during my interview. Management is not very supportive of employees having personal needs, time off, etc. And unwilling to let you make up time.

      2.0
      Aug 14, 2017

      Good entry-level job to kick off a sales career, but that's it.

      Outside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You make your own schedule during the week, meet fun, new customers, and the other sales reps make the job tolerable in the office. The commission earning potential is real.

      Cons

      The management is poor, employees are constantly quitting, the technology is lacking, the benefits are mediocre, the commission and other PTO can't be explained the same way twice, and although the service is getting better, every installation has issues since everything is such a manual process.

      1.0
      May 23, 2017

      Sales Representative

      Outside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training was very helpful and insightful into the industry. It was very much set to a certain customer type and to the average customer base.

      Cons

      This is a micromanaged nightmare. You are expected to perform 2 four hour call blocks with a manager watching every phone call you make/ if you do not set 4 - 6 appointments during that time slot you must stay until that goal is met. Those 8 hours are the only times you are permitted in the office, no access to printers, support staff or samples unless you "ask" for permission. Please know you will be asked to report to work at 7am for sales.

      Viewing 58 - 60 of 2,542 Reviews
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      ReviewsUniFirst reviews

      Glassdoor has 2,590 UniFirst reviews submitted anonymously by UniFirst employees. Read employee reviews and ratings on Glassdoor to decide if UniFirst is right for you.