UniFirst reviews

3.6

62% would recommend to a friend

(2,542 total reviews)
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Steven S. Sintros

70% approve of CEO

55% positive business outlook

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

3K reviews
2.0
Jan 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Nice selection and variety of products, Co-workers, good benefits, pretty easy sell, great training program (although they never teach you how to actually sell the product)

Cons

This job and company has the potential to be great. Whether or not you have a good or bad experience will solely come down to the location you work at, particularly the management. At my location you have a GM who is unaware of anything going on and not protecting his employees. You have a Sales Manager who treats his employees like crap, lies to customers and other people in the office, and drops the ball on turning in folders in a timely manner. On top of all of that you have a service department that is difficult to work with and messes up every account you sell. Also the amount of micromanagement that occurs here is the most I have ever seen. I feel like they care more about me hitting numbers than actually selling accounts

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UniFirst Response
9y
Thank you for the feedback. It always saddens us whenever any UniFirst Team Partner feels that their experience in our organization is a negative one. Perhaps you can utilize our Open Door Policy and have a conversation with your Regional Sales Management about your concerns.
1.0
Nov 29, 2016

Sales Consultant

Recommend
CEO approval
Business Outlook

Pros

Co-workers (Sales Representatives) were good people. Meant well, but got beat down within 6 months.

Cons

Micro managed!! Expected to work 10 hrs a day and then perform research and all other administrative work after that. Realistically expect to work 60+hrs per week. At $36,400 salary, you can figure that out. Commissions take 3 months to get paid in most cases. You will spend at least two half days in the office, so take in account how far you commute. In my case it was an hour each way. 8 hrs in the office twice a week and your still expected to meet activities goals. To do this, you will compromise your personal integrity. It is a numbers game you won't win. 70% of the sales force have less than a year in their position. 14 reps out of over 1000 made Presidents Club in FY '16. 50% of those were in Pa and Tx. Your quota is the same no matter what location you work in. Casper Wy and Dallas Tx reps have the same accountability. Enough said? It takes 6 weeks to receive cell phone reimbursement per month. It is not a family environment. Do allot of research into this company and you will seek employment else where.

1.0
Oct 20, 2016

UniFirst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are not any pros

Cons

There is no motivational reinforcement. The managers of each department work against each other. There is no sales support whatsoever. I definitely would not recommend anybody to work here. They treat the employees horrible! The worst company I have ever worked for! It has a lot to do with upper management at that location. Very disorganized in all departments. Not customer service friendly at all.

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UniFirst Response
9y
It always saddens us to lose a Team Member. Moving forward, we hope you’ve found a better fit for yourself— one that meets each and every one of your expectations. We wish for you a bright and successful future.
Viewing 61 - 63 of 2,542 Reviews

Glassdoor has 2,590 UniFirst reviews submitted anonymously by UniFirst employees. Read employee reviews and ratings on Glassdoor to decide if UniFirst is right for you.