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      UniFirst

      Engaged Employer

      UniFirst reviews

      3.6

      62% would recommend to a friend

      (2,542 total reviews)
      avatar

      Steven S. Sintros

      70% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

      Reviews by job title

      3K reviews
      5.0
      Nov 30, 2025

      Amazing Company

      Outside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great sales training, Great Managers, unlimited earning potential. Work life balance is great. Great company to grow with.

      Cons

      If you follow the process there are no cons.

      avatar
      UniFirst Response
      7mo
      Thank you for your continued service and dedication at UniFirst. We appreciate your feedback.
      5.0
      Nov 28, 2025

      “Stable, Growth-Oriented Organization Prioritizing Accountability and Market Expansion”

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Strong organizational stability backed by decades-long market presence and a consistent revenue model. • Clear, metrics-driven expectations that provide transparency in performance management and career progression. • Robust training and onboarding programs that prepare leaders to drive sales execution at a high level. • Well-defined sales systems and processes that reduce ambiguity and support scalable team performance. • Supportive cross-functional structure, including service, operations, and corporate teams that enable sales leaders to focus on strategic growth. • Competitive compensation potential, with performance incentives tied directly to measurable outcomes. • Opportunities for market expansion, allowing leaders to directly influence territory growth and business development strategy. • Strong company culture centered on accountability, fostering high-performing teams and consistent alignment with organizational goals.

      Cons

      • High expectations and accountability standards may not align with every leadership style; success requires a driven, disciplined approach. • Performance metrics are very transparent, which is beneficial for many but can feel demanding for those not accustomed to a structured environment. • The role requires sustained field presence, which may challenge those seeking a more office-centric management position. • Growth initiatives can move quickly, requiring adaptability and comfort with continuous change. • Success depends heavily on self-motivation, as the environment rewards proactive leaders who thrive under clear goals and ownership.

      avatar
      UniFirst Response
      7mo
      We appreciate your time in writing a review and all your hard work. Thanks for sharing your feedback!
      1.0
      Nov 23, 2025

      Terrible company

      Service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Zero pros absolutely horrible company, I did the job of a Branch Manager for 2 years without the pay and my upper management knew about it.

      Cons

      Long hours, covered routes, nothing was ever good enough.

      avatar
      UniFirst Response
      7mo
      Creating a positive workplace is a priority at UniFirst. We appreciate your feedback as we strive for continuous improvement.
      Viewing 82 - 84 of 2,542 Reviews
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      ReviewsUniFirst reviews

      Glassdoor has 2,590 UniFirst reviews submitted anonymously by UniFirst employees. Read employee reviews and ratings on Glassdoor to decide if UniFirst is right for you.