UniFirst reviews

3.6

62% would recommend to a friend

(2,542 total reviews)
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Steven S. Sintros

70% approve of CEO

55% positive business outlook

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Nov 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Good sales training and ongoing training available for tenured employees

Cons

I was hired and fired within 6 weeks of employment. I was told I wasn’t the right fit for the role and that I would end up drowning in it. I started with some background in sales so I wasn’t completely a newbie but felt disrespected of my time to be hired and fired so quickly. The company has a training period where you learn all the scripts of what to say to prospects. The whole training is essentially built around stealing competitors business (that I won’t name based on confidentiality but go figure) and shaming them for their service. Upon getting hired I started learning all the scripts because they have an exam based on the all the scripts you learn. I still didn’t have my sales certification exam for a few more weeks before I got fired. Seems like a cutthroat industry and claim not to be while promising it’s a family oriented business. I was told by a rep that the competitors will price gouge and that Unifirst will steal business because of that and then later price gouge as well. It’s unethical to do that. Local businesses work hard to have what they have for a corporation to be profiting on them from ancillary charges. I don’t recommend anyone to even bother going to an interview for the sales department. It’s the worst one with apparent high turnover and I believe it’s due to management and compensation. Also in a business where contracts is the nature of it, expect to wait years to get a sale.

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UniFirst Response
7mo
We are disappointed to hear that your experience wasn't ideal. Thanks for sharing your feedback.
4.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Good coworkers and decent management

Cons

Salary is low, lots of processes are outdated

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UniFirst Response
7mo
We appreciate your time in writing a review. Thank you for sharing your feedback.
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Glassdoor has 2,590 UniFirst reviews submitted anonymously by UniFirst employees. Read employee reviews and ratings on Glassdoor to decide if UniFirst is right for you.