Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,590 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at UniFirst to a friend and 55% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at UniFirst?

62% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (465) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (51) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Training was great and good for anyone starting out at the entry level." ((in 186 reviews)); "Good benefits and 401k." ((in 150 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 137 reviews)); "The people are great and very helpful in terms of training." ((in 122 reviews)); "Great Culture and very supportive" ((in 87 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 141 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 90 reviews)); "Managers don’t hold drivers account for stinking at their jobs AKA not taking customers the right stuff or not taking them enough." ((in 46 reviews)); "Upper management does not care about sales reps." ((in 36 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 30 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Memphis , Fort Wayne , Denver , Owensboro , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

62% would recommend to a friend

(727 total reviews)

Steven S. Sintros

70% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (727 reviews)

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Reviews by job title

727 reviews

Reviews about "Compensation"

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1.0

Sep 19, 2024

Prepare to be undervalued and

Plant manager

Recommend

CEO approval

Business Outlook

Pros

training online many managers new building updates

Cons

Prepare to be constantly told by senior executives that despite increasing sales over a million dollars a year, that for some technical reason you will not qualify for yearly bonus. But only way they talk you into position is to offer a bonus to make up for low pay. The make excuses why you don't qualify. Staff is suffering in plant 95-105 degrees as they sit in AC office and crunch numbers on why staff isn't working hard enough.

UniFirst Response

1y

Thank you for taking the time to write a review. We're disappointed to hear about the dissatisfaction you experienced while working at UniFirst. We welcome your feedback as we strive for continuous improvement.

3.0

Sep 19, 2024

All depends on location and leadership

Rsr route sales representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay some times days could be short.

Cons

Can work long days Holliday schedules sucks if you don't have help to run 2 days of route in 1. And company will have you take the blame personally to keep there image intact. But only true for when I worked there at my location iv heard other locations are different. But pay is not worth it when you work 70 to 80 hours a week and you get weekends off but you gotta rest up to be ready for any long days during the week. Salary is based on a 40 hour week and you will work double that.

UniFirst Response

1y

Thank you for taking the time to submit a review. We take this feedback seriously and strive for continuous improvement. If you would like to discuss further, we encourage you to contact Employee Relations at hremployeerelations@unifirst.com where you can anonymously communicate any concerns.

2.0

Sep 16, 2024

It’s a job, not a career.

Route service representative

Recommend

CEO approval

Business Outlook

Pros

The pay isn’t too bad. No weekends.

Cons

Management does not listen to concerns. Policies are only followed for disciplinary reasons. Excuses are made to account for lack of follow up and accountability. Even minor issues are ignored until they fester and passed round like a hot potato.

UniFirst Response

1y

Thank you for taking the time to submit a review. We take this feedback seriously and strive for continuous improvement. If you would like to discuss further, we encourage you to contact Employee Relations at hremployeerelations@unifirst.com where you can anonymously communicate any concerns.

Viewing 82 - 84 of 727 Reviews

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UniFirst reviews

Company ratings over time

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Reviews about "Compensation"

Prepare to be undervalued and

All depends on location and leadership

It’s a job, not a career.

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