UniFirst reviews

3.6

62% would recommend to a friend

(2,542 total reviews)
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Steven S. Sintros

70% approve of CEO

55% positive business outlook

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Sep 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Stable company with a very in-depth sales training program. There is plenty of opportunity for advancement and the company's reputation in the local market is a strong selling point. Quarterly bonus structure provides plenty of opportunity for extra pay.

Cons

As is the case with most large companies, some processes are very outdated and things move slowly. Every now and then you'd lose a sale to a competitor because they could start service much faster. You are paid commission based on what is billed on the first week of servicing. Unfortunately, the software they use to generate invoices for new customers is heavily reliant on human input and will not bill items correctly if the slightest error occurs, affecting credit towards your numbers and overall commission. This causes issues with sales forecasting when you commit to a specific goal but miss it simply because of a system error. This is very common and very likely to happen to you over and over again, and this is not taken into consideration during your quarterly review.

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UniFirst Response
10mo
Thank you for sharing your experience and for taking the time to submit a review. Your feedback is appreciated.
5.0
Aug 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Management, upward mobility, team atmosphere, and friendly coworkers.

Cons

If a company you have closed a deal with runs 3 shifts, there may be some odd hours.

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UniFirst Response
10mo
We appreciate your time in writing a review and all your hard work. Thanks for sharing your feedback!
3.0
Aug 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Base + cell phone + car allowance + gas card + IPass

Cons

Give car allowance that doesn't seem to cover costs of routine maintenance

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UniFirst Response
10mo
Your feedback is appreciated. Thank you for taking the time to provide your comments.
Viewing 115 - 117 of 2,542 Reviews

Glassdoor has 2,590 UniFirst reviews submitted anonymously by UniFirst employees. Read employee reviews and ratings on Glassdoor to decide if UniFirst is right for you.