UniFirst reviews

3.6

62% would recommend to a friend

(2,542 total reviews)
avatar

Steven S. Sintros

70% approve of CEO

55% positive business outlook

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Sep 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Only pros is helping customers and seeing their happiness,

Cons

The overall experience was highly disappointing. Compensation was not competitive, and leadership often targeted individuals despite their expertise and strong performance. Favoritism and personal relationships within the workplace contributed to a toxic environment where trust was lacking. Additionally, there were concerning practices regarding transparency with customers about products and pricing, which raised serious ethical issues.

avatar
UniFirst Response
9mo
Thank you for taking the time to submit a review. Your feedback is appreciated. Please be assured that our employees and others are encouraged to contact the Corporate Human Resources Department directly at any time and for any employment or service concerns. The UniFirst HR Department can be reached by calling 800.347.7888. Also be advised that all Team Partners have online access to our “EthicsFirst” portal, where staff can anonymously communicate any ethical concerns at work. This portal can be accessed on UniFirst’s U-Net or at UniFirst.ethicspoint.com. You may also call the “EthicsFirst” Hotline for an anonymous conversation at (800) 213-8979. Thank you.
5.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

My time at UniFirst was incredibly formative. I particularly valued the collaborative atmosphere within our sales teams. The company also offered excellent opportunities for professional development, with my manager actively supporting my attendance at local events & conferences to expand my skillset.

Cons

The industry is highly competitive and its Contract Sales. With a lot driving. Company Car would be a game changer.

avatar
UniFirst Response
9mo
We appreciate your time in writing a review. Thank you for sharing your feedback.
3.0
Sep 5, 2025

Management

Recommend
CEO approval
Business Outlook

Pros

Weekends off, fair schedule, holidays observed.

Cons

Toxic environment, poor compensation, do not support mission and values

avatar
UniFirst Response
10mo
We are grateful for your insights and the time you took to write a review. Thank you for your continued service and dedication at UniFirst.
Viewing 112 - 114 of 2,542 Reviews

Glassdoor has 2,590 UniFirst reviews submitted anonymously by UniFirst employees. Read employee reviews and ratings on Glassdoor to decide if UniFirst is right for you.