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      UniFirst

      Engaged Employer

      UniFirst reviews

      3.6

      62% would recommend to a friend

      (2,543 total reviews)
      avatar

      Steven S. Sintros

      70% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

      Reviews by job title

      3K reviews
      2.0
      May 13, 2017

      Don't do it...

      Rsr route sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The environment is old school and the guys are awesome...they really could/should make a TV show about route guys. It'd make tons of money. Management has good intentions but there's only so much they can do to help. It's your route, little buddy. You can make good money ($1200-1500/wk) IF you get a good route...but be prepared to work long hours. (4:30AM-6PM was common for route guys). Here's how it works...if you are lucky enough to get a "good" route...you may be getting off by noon everyday and make twice what another guy makes who's out there for 12 hrs a day...that's just the nature of the route business. You will become immune to all types of nasty sights/smells and receive a first class education in street smarts. Bottom line...if you can avoid doing this, you should. Although if you have some sort of sick masochistic personality you'll probably get a kick out of just how bizare it all is.

      Cons

      Make no mistake, this job is not for the faint of heart. I worked in the moving business for 5 years before working at Unifirst and it was a cakewalk compared to running a route everyday. While there is certainly something uniquely manly and exhilerating about having such an extreme job, I didn't like being so tired in the mornings before and evenings after work that I would fall asleep driving. If you don't plan on doing this long term, then it's difficult to justify putting yourself through all that. Trucks with no AC, exposure to chemicals, risk of permanent back, knee, shoulder, elbow and wrist injuries. No joke! Do not take what I am saying for granted! This is a dangerous job. Your customers are at best an odd bunch...at worst they are the dregs of society. Some of my customers I wouldn't want to meet in a dark alley...no less see on a weekly basis. If you're looking for a job and are considering doing this because you feel like you need something quick...I would advise you to remain patient and seriously consider your other options...you don't have to do this to yourself.

      avatar
      UniFirst Response
      9y
      As a Route Sales Representative, you have the rewarding opportunity to meet, service, and build relationships with a wide array of customers from all types of industries. You must be comfortable meeting and interacting with people from all walks of life. Building relationships with your customers can help lead to greater earning and up-selling potential as well. Making a great income from your route is very possible and we provide the training and tools necessary to achieve this, it just takes effort. UniFirst provides any protective equipment necessary, to service special accounts. Route Sales Representatives are also required to inspect their trucks each morning, and note any deficiencies with their trucks on their Vehicle Inspection log, so they can be addressed. We highly stress workplace safety. Every year, Route Sales Representatives need to be re-certified in Defensive Driving, as well as Workplace Safety. A Route Sales Representative position is not for everyone, but for those who enjoy physical labor, like freedom in their workday, and the opportunity to control their own destiny, it may be a career to consider.
      2.0
      Apr 18, 2017

      Micromanagement and Poor Company Culture

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not in an office all day everyday, ability to move up in the company if you stick around long enough (most don't and you'll find out why)

      Cons

      Salary is way less than what reps make in other industries or with other competitors, poor commission structure (when you do the math it's less than 1%), unrealistic expectations, quota doesn't take into account your territory. Spend more time doing pointless tasks than actually getting to do the job you signed up for- selling. Negative management, lack of support, boss uses fear tactics and threats instead of motivation. Overworked, underpaid. And you aren't even fully compensated for your mileage, it is capped (I was only compensated for 290 even though most weeks I drove over 800 miles)

      avatar
      UniFirst Response
      9y
      Thank you for your feedback. It always saddens us whenever any UniFirst Team Partners feels their experience in our organization is a negative one. Moving forward, we hope you’ve found a better fit for yourself.
      2.0
      Mar 31, 2017

      Don't get fooled!

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Met a few nice people.

      Cons

      The money they say you will make is a joke. Micromanagement is also ridiculous. Managers manipulate your own sales to fit their financial goal timeline. Which means you wait forever for commission. They also take money out of your commission after the sale if the client does not buy enough in their first 13 weeks. The five week training process is insane and very out of date. Every company in the business uses the exact same tactics and are sick and tired of the lines everyone uses. There is no relationship between sales and operations. It's like they fight against one another. Healthcare is not good either but at least they offer it.

      avatar
      UniFirst Response
      9y
      It always saddens us whenever any UniFirst Team Partners feels that their experience in our organization is a negative one. Moving forward, we hope you’ve found a much better fit for yourself – one that meets each and every one of your expectations.
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