UniFirst reviews

3.6

61% would recommend to a friend

(463 total reviews)
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Steven S. Sintros

70% approve of CEO

53% positive business outlook

Reviews by job title

463 reviews

Reviews about "Culture"

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3.0
Dec 3, 2021
Recommend
CEO approval
Business Outlook

Pros

The uniform/fs industry is a great way to cut your chops in sales. The industry is respected because of the resilience and grit required to succeed. Additionally, you get to see some interesting places and help small businesses reduce their costs especially when they are getting the Cintas billing pain.

Cons

My particular branch lacked a strong sales culture. They demanded growth out of the sales team but offered no administrative, service, or management support to help facilitate said growth. The office manager and CSRs were dubbed the sales prevention department. They were unwilling to assist and would often mess up important orders without any accountability. Additionally, it is impossible to be perfect in this industry. They make you drink the Koolaid and think that you are selling the best service and are going to help your customers alleviate all of the pain that they experienced but it's never true. I had many sleepless nights over botched installations, complaints from customers, and tremendous guilt from not delivering on the promises I made.

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UniFirst Response
4y
Thank you for submitting a review! Your feedback is appreciated!
5.0
Nov 29, 2021

Unifirst

Recommend
CEO approval
Business Outlook

Pros

Great sales experience and good culture

Cons

All cold calling, one time sales

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UniFirst Response
4y
Hi there, thank you for submitting a review! We appreciate your feedback.
5.0
Nov 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Autonomy, everyone here puts their trust into you to get the job done and in result, makes you take great pride in the work you do. All around great place to work, and an all around great group of quality guys, from service to sales, to the boss himself.

Cons

Can’t think of any Cons

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