Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,594 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at UniFirst to a friend and 53% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has been stable over the past 12 months.

How satisfied are employees working at UniFirst?

61% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (467) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 198 reviews)); "Good benefits and 401k." ((in 161 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 130 reviews)); "The people are great and very helpful in terms of training." ((in 129 reviews)); "Great Culture and very supportive" ((in 84 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 148 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 93 reviews)); "Managers don’t hold drivers account for stinking at their jobs AKA not taking customers the right stuff or not taking them enough." ((in 45 reviews)); "Upper management does not care about sales reps." ((in 36 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 30 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Owensboro , Memphis , Fort Wayne , Denver , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

61% would recommend to a friend

(462 total reviews)

Steven S. Sintros

70% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

462 reviews

Reviews about "Culture"

Return to all reviews

5.0

Apr 16, 2021

10/10 would recommend

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

If your looking for a career that allows you to have a great work life balance. Outstanding management from top to bottom, Top notch training, professional and educated colleagues then UniFirst is for you. I could not put enough emphasis on the dedication and hard work that you will receive from your management team and colleagues alike. My time at UniFirst has been more than I expected and only wish I had applied earlier in my professional life. What truly makes UniFirst great as an employer is honestly the people that you get to work side by side with everyday you will learn that everyone has a common goal of being successful and that really motivates you to keep pace and accomplish the goals you set for your self

Cons

Truly the only con , if it is even really a con, would be if you are lazy and or unmotivated and don’t want to work then you will be very unhappy simply because the success you can have at UniFirst is a direct reflection of the amount of effort you put into your work.

UniFirst Response

5y

Thank you so much for your continued dedication and commitment to UniFirst. Our Team Partners (also known as our UniFirst Family) are our most valuable asset, and we appreciate your hard work.

2.0

Apr 15, 2021

Would not recommend

Customer development representative

Recommend

CEO approval

Business Outlook

Pros

-A decent stepping stone for those who are looking to get started with their sales career - experience could translate well into other sales opportunities. -Understanding and offered flexibility for family-related emergency.

Cons

-Unclear sales goals and overall structure. -A lot of back and forth in regards to the types of deals the Commissions Dept will approve - which creates delays which means you don’t get paid your $ on time. -Lacking company culture - no real focus on anything other then selling (the old school sales grind - out in the field doing in-person appts, regardless of pandemic). -Overall antiquated - you’re using outdated technology, processes, and techniques to get the job done. -Very little vacation time offered + it’s accrued. -High expectations for an entry-level job that offers low pay.

UniFirst Response

5y

Thank you for submitting a review! Your feedback is appreciated.

2.0

Apr 14, 2021

Get with the times!

Account executive

Recommend

CEO approval

Business Outlook

Pros

The job offers plenty of autonomy and very little time sitting at a desk.

Cons

UniFirst has a very odd dress code, no facial hair allowed unless it's a mustache. At the office I was located at we did not have enough computers for each sales rep and the turnover was very high.

UniFirst Response

5y

Thank you for submitting a review. Your feedback is appreciated.

Viewing 196 - 198 of 462 Reviews

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