Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,594 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at UniFirst to a friend and 53% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has been stable over the past 12 months.

How satisfied are employees working at UniFirst?

61% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (467) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 196 reviews)); "Good benefits and 401k." ((in 158 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 134 reviews)); "The people are great and very helpful in terms of training." ((in 131 reviews)); "Great Culture and very supportive" ((in 90 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 142 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 92 reviews)); "Upper management does not care about sales reps." ((in 37 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 29 reviews)); "they have too much favoritism among others" ((in 14 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Owensboro , Memphis , Fort Wayne , Denver , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

61% would recommend to a friend

(2,546 total reviews)

Steven S. Sintros

70% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.3

Compensation and benefits

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,546 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jun 7, 2019

Wonderful place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Hours are great and the people are awesome !

Cons

I really don’t have anything negative to say about my job or working environment

UniFirst Response

7y

We appreciate your review. Thank you!

2.0

Apr 29, 2019

Gone Downhill

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Alot of companies use UniFirst as a hiring pool. I would put your time in to get the experience then jump ship after a year. Very flexible as long as you do what you need to do. What you put in you will get out, just like any other sales job.

Cons

Sales Mgr. is beyond awful. Suppose to conduct ride along days with reps & never does along with a laundry list of things. Instead sends nasty grams on why you aren't selling when he did nothing to contribute. When this was brought to the attention of upper management, nothing was done about it. There is definitley "the ole boys club" mentality here at this location. Also, not friendly to mothers leaving for maternity. When another rep put her materntiy leave notice it, sales manager asked if he needs to find a replacement!!!

UniFirst Response

7y

Thank you for your review. We ask that you please contact our Employee Relations Team to follow up on this matter. The team can be reached at 800-347-7888 x 3881 or hremployeerelations@unifirst.com .

5.0

Apr 27, 2019

Self-Motivated, Organized, Time Efficient, & Honest with the customer if you are to succeed in this company.

Rsr route sales representative

Recommend

CEO approval

Business Outlook

Pros

The support from the branch management staff is excellent considering that they are almost always running a route (or 2) themselves. Benefits are excellent and the compensation is good if you can upsell. It depends on you and once you get your route down, it's not that difficult to make more once you get the respect of the customer. No weekends or nights is another plus. I have been a business owner and in various levels of management and I will say there are very few companies who give you the support (with all sincerity, the management staff at this branch doesn't get enough credit) along with the uniforms, jackets, vests, gloves, and boots you need to succeed.

Cons

There will be many, very long hour days until you get your route down. (60 - 65 hour weeks) The incompetence lies above and beyond the branch manager. Don't get me wrong, this is a good company to work for! It is difficult to explain until you work here.

UniFirst Response

7y

Thank you for your review. We appreciate your feedback and hard work!

Viewing 205 - 207 of 2,546 Reviews

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UniFirst

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Wonderful place to work

Gone Downhill

Self-Motivated, Organized, Time Efficient, & Honest with the customer if you are to succeed in this company.

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