Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,594 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at UniFirst to a friend and 53% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has been stable over the past 12 months.

How satisfied are employees working at UniFirst?

61% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (467) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 196 reviews)); "Good benefits and 401k." ((in 158 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 134 reviews)); "The people are great and very helpful in terms of training." ((in 131 reviews)); "Great Culture and very supportive" ((in 90 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 142 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 92 reviews)); "Upper management does not care about sales reps." ((in 37 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 29 reviews)); "they have too much favoritism among others" ((in 14 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Owensboro , Memphis , Fort Wayne , Denver , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

61% would recommend to a friend

(2,546 total reviews)

Steven S. Sintros

70% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.3

Compensation and benefits

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,546 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Mar 9, 2020

Outside Sales Representative - Indianapolis, IN

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

This role, while challenging at times, is extremely rewarding for anyone looking to start and/or continue to develop their sales career. The training is very in-depth and thought out. The ability to work with a ton of different industry verticals and buyer types enables you to gain the experience necessary to improve your career trajectory. There are plenty of upward mobility opportunities and competitive base + generous commissions/bonus structure ensure you always have something to work toward. Management was always very encouraging and professional, their deep experience helped me become successful early on and continued growing my confidence day in and day out.

Cons

Personally, I have no cons. However, if you are not a motivated self-starter who will put in the work necessary to succeed, you will not produce. It can be a tough role for anyone who waits for things to happen.

UniFirst Response

6y

Hi, thank you for your feedback. We're so happy to hear that you enjoyed working with us, and we are very appreciative of your hard work and contributions to UniFirst.

5.0

Jan 7, 2020

Sales

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Some of the best people you will ever work for or with. Great training, support, and pay plan.

Cons

This company is only for driven people that work hard. Lots of activity. As a new seller, all you have to do is talk to people and get appointments? That’s it. Someone experienced will accompany you on appointments. Only low energy people don’t make it.

UniFirst Response

6y

Thank you for submitting a review. And, thank you for your hard work and contributions to UniFirst. Our Team Partners are our most valuable asset.

1.0

Oct 10, 2019

Welcome to the revolving door

Territory sales representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits, overall great company....just horrendous management.

Cons

If you are looking to succeed in a territory sales role, do yourself a favor and look elsewhere. The current sales managers of Location 821 can't keep a sales team together to save their lives. In fact, the only consistancy they really have is a high turnover rate. How the corporate office has not taken notice that the common denominator is poor management is baffling. If you seek a position where you work extended hours, are belittled, receive conflicting instructions, and unreasonable expectations this is the place for you.

UniFirst Response

6y

Hi, thank you for submitting a review! We're disappointed to hear your less-than-positive feedback, and we encourage you to take advantage of our Open Door Policy, either with local management or corporate HR. Thank you for your hard work and dedication to UniFirst.

Viewing 202 - 204 of 2,546 Reviews

Jobs at UniFirst

SAP Technical Lead Architect

Route Optimization Analyst (Remote)

Talent Acquisition Specialist

Purchasing Administrator I

UniFirst

UniFirst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Outside Sales Representative - Indianapolis, IN

Sales

Welcome to the revolving door

Jobs at UniFirst

UniFirst reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

UniFirst reviews FAQs

Jobs at UniFirst