Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,594 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at UniFirst to a friend and 53% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has been stable over the past 12 months.

How satisfied are employees working at UniFirst?

61% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (467) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 196 reviews)); "Good benefits and 401k." ((in 158 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 134 reviews)); "The people are great and very helpful in terms of training." ((in 131 reviews)); "Great Culture and very supportive" ((in 90 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 142 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 92 reviews)); "Upper management does not care about sales reps." ((in 37 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 29 reviews)); "they have too much favoritism among others" ((in 14 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Owensboro , Memphis , Fort Wayne , Denver , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

61% would recommend to a friend

(2,546 total reviews)

Steven S. Sintros

70% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.3

Compensation and benefits

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,546 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Nov 27, 2018

Good learning experience for sales reps, not good long term unless you have solid management

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

You will learn a lot about professional selling, more than you can learn in a classroom environment. Role play is great, but it’s simply not the real world. You own your schedule and your success. New comp plan they are rolling out for outside sales gives great opportunity make a lot of money. Other reps in the office are fun to work with, support and cheer each other on. You spend a lot of time meeting with people as opposed to riding a desk and doing everything over the phone.

Cons

Overall benefits package for sales isn’t great, but they don’t have to have the best plan around because it’s a starter role. The real opportunities for advancement within the company require relocation. In the job description and during the interview process I was told they have a great work life balance and I wouldn’t be working nights or weekends. I thought it sounded a little too good to be true for a sales role but I took the carrot, and I have spent many nights and weekends working. Depending on your manager you will have a lot of consistency or constant flip-flopping of policies.

UniFirst Response

7y

Thank you for your feedback. It saddens us to learn that you feel your experience with UniFirst has been less than positive. We encourage you to take advantage of our open-door policy and raise your concerns to management.

1.0

Nov 8, 2018

Stay Away Fort Myers Location

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Vending machine inside warehouse you make calls out of.

Cons

Straight cold calling, dated old leads been called a million times, management puts intense pressure on reps.

UniFirst Response

7y

Thank you for your feedback. It always saddens us to learn that any Team Partner feels their experience is less than positive. We encourage you to take advantage of our Open-Door Policy and bring your concerns to the attention of management.

5.0

Jul 31, 2018

Outside Sales Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's a very family friendly atmosphere, and management really takes the time to invest in your success. Wants to build strong management and promote.

Cons

The turnover rate it very high, both for management and for reps, so while you may get accustomed to working with a specific team/manager, it's very likely that they may be gone very soon.

Viewing 211 - 213 of 2,546 Reviews

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Reviews by job title

Good learning experience for sales reps, not good long term unless you have solid management

Stay Away Fort Myers Location

Outside Sales Representative

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