Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,594 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at UniFirst to a friend and 53% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has been stable over the past 12 months.

How satisfied are employees working at UniFirst?

61% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (467) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 196 reviews)); "Good benefits and 401k." ((in 158 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 134 reviews)); "The people are great and very helpful in terms of training." ((in 131 reviews)); "Great Culture and very supportive" ((in 90 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 142 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 92 reviews)); "Upper management does not care about sales reps." ((in 37 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 29 reviews)); "they have too much favoritism among others" ((in 14 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Owensboro , Memphis , Fort Wayne , Denver , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

61% would recommend to a friend

(2,546 total reviews)

Steven S. Sintros

70% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.3

Compensation and benefits

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,546 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Mar 20, 2018

Terrible place to work

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Office was neat - the vidcon system is very nice and a great way to conduct virtual meetings

Cons

At the beginning, I thought this job would be a pretty good opportunity. Uncapped commission, "make your own schedule", mileage reimbursement....turns out it is a pretty terrible place to work and it seems to be impossible to be successful here. I've seen some "A" players work their butts off, and they get fired without warning because they didn't meet the quota (also, impossible to meet consistently). Also, this place is very disfunctional/disorganized when it comes to customer satisfaction...one of my accounts called me and said that we gave them dirty uniforms with holes in them...it is very hard to sell a service when promises are not kept from the customer service side...all in all, this is not a stable job. Only take it if you need to pay bills and have no other options. Also, the word "micro-managed" is an understatement regarding this branch...

3.0

Dec 13, 2017

Sales Representative

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great pay, training is second to none, and a very friendly environment. You can really come here to learn the art of selling. There's finominal leadership within this company, and that's what makes it so great. I actually felt like I was a part of a family, and not a company. It was always great getting to speak with other reps, managers, and leadership in your region.

Cons

6 months into the company, I started to feel skeptical. They make us fill out mileage forms now, and if it is not done, no mileage. The first week that was put into place the company took $155 of every reps traveling reimbursement and never returned it. I've still yet to get reimbursed for the money taken. It also takes 60+ days from installment to receive commissions which doesn't strike to well with me. It actually makes me not trust the company as much. When the first opportunity arises for me to go, sell what I want, and be where I want to be, I WILL BE GONE, AND NEVER COMING BACK TO THIS INDUSTRY.

2.0

Nov 21, 2017

honest review

Route sales representative

Recommend

CEO approval

Business Outlook

Pros

If you want to be in the uniform business, this is the best place to do it. If they are still there, the management that was in place for the service guys are all really good people who care about the employees.

Cons

Extremely long hours. Average of 60+ per week. Company directives to take pretty much any possible costumer on, even if it doesn't make sense for the RSR to service them. For example, when I was there, we had post offices over an hour's drive from the office that we had to service, and we might have averaged making $2.00 per week to service them.

UniFirst Response

8y

Thank you for your feedback. It saddens us whenever someone feels that their experience is less than positive. Perhaps you can utilize our Open Door Policy and have an open conversation with your Manager about your concerns.

Viewing 214 - 216 of 2,546 Reviews

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Terrible place to work

Sales Representative

honest review

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