Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,594 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at UniFirst to a friend and 53% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has been stable over the past 12 months.

How satisfied are employees working at UniFirst?

61% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (467) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Training was great and good for anyone starting out at the entry level." ((in 188 reviews)); "Good benefits and 401k." ((in 153 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 138 reviews)); "The people are great and very helpful in terms of training." ((in 122 reviews)); "Great Culture and very supportive" ((in 88 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 143 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 92 reviews)); "Upper management does not care about sales reps." ((in 38 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 31 reviews)); "they have too much favoritism among others" ((in 15 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Owensboro , Memphis , Fort Wayne , Denver , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

61% would recommend to a friend

(2,546 total reviews)

Steven S. Sintros

70% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.3

Compensation and benefits

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,546 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

May 9, 2016

Sales Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, Commission based, flexible hours

Cons

Micro managed, stress, poor territory, database management

3.0

Mar 14, 2016

Okay for Sales

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

There is pretty good pay and commission if you can make the sale. There are Good benefits and resources available.

Cons

It's hard to sell uniforms to the general public. The whole industry is similar and its very difficult to convince customers that you're different without using unethical techniques or just flat out lying, which management encourages. You have to put in a lot of unpaid time outside of work to get any sales.

UniFirst Response

10y

Thank you for your feedback. One of the many perks of a Sales Career is the direct correlation between your efforts/hardwork and your paycheck. Our industry has been around for quite some time and it is very competitive. This is one of the reasons we find it helpful to have two pipelines, one for Programmers (Prospects currently under contract with another provider) and one for No-Programmers (Prospects without a Uniform or Facility Services provider). No-Programmers really help boost your Sales, while you are waiting out some of those contracts. We teach a highly ethical, consultative Sales Process that works when followed. We highly encourage you to always support and help, and bring real value to your Prospects and to NEVER lie to any of them.

1.0

Mar 6, 2016

Not A Company You Want To Work For-

Rsr route sales representative

Recommend

CEO approval

Business Outlook

Pros

good uniforms for the factory workers.

Cons

Compensation Management Lack of meaningful training Legacy CRM

Viewing 232 - 234 of 2,546 Reviews

Jobs at UniFirst

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UniFirst

UniFirst reviews

Ratings by category

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Reviews by job title

Sales Representative

Okay for Sales

Not A Company You Want To Work For-

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