Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,594 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at UniFirst to a friend and 53% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has been stable over the past 12 months.

How satisfied are employees working at UniFirst?

61% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (467) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Training was great and good for anyone starting out at the entry level." ((in 188 reviews)); "Good benefits and 401k." ((in 153 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 138 reviews)); "The people are great and very helpful in terms of training." ((in 122 reviews)); "Great Culture and very supportive" ((in 88 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 143 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 92 reviews)); "Upper management does not care about sales reps." ((in 38 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 31 reviews)); "they have too much favoritism among others" ((in 15 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Owensboro , Memphis , Fort Wayne , Denver , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

61% would recommend to a friend

(2,546 total reviews)

Steven S. Sintros

70% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.3

Compensation and benefits

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,546 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Oct 31, 2016

Great support and opportunities for growth...

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

The structural organization and training within the company is great. I was a recent college grad, with no sales experience prior to starting and I learned a lot within just five weeks of training. From video conferences with corporate to on-the field training with my manager, it was a great learning experience. There are a lot of opportunities for promotions and financial growth. There are also many incentives and bonuses that the managers will help you reach.

Cons

It's a sales job, so naturally its a competitive, tough field to work in. Lots of driving- I expected this with a sales job but territories can be large and Houston traffic makes it tiresome. PTO policies- No paid time off your first year (this includes sick days, vacation, etc) and no benefits until after 90 days.

UniFirst Response

9y

Thank you for the review! We are glad to hear that you learned so much during your time with UniFirst. We invest a lot of resources into developing our people – it’s important! This is essential to our business as we promote from within whenever possible. We are excited to hear that you took advantage of the many bonuses and incentives that are part of our Sales Representative Position. You are right that Sales is competitive no matter what industry you are in.

3.0

Aug 18, 2016

Good and bad

District service supervisor

Recommend

CEO approval

Business Outlook

Pros

Get to meet a lot of cool customers and tour facilities

Cons

Late nights, early mornings, 65 hour work weeks, never know what you will be doing the next day

1.0

Jun 9, 2016

Never work here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Paid weekly, that's it and that's all

Cons

Terrible pay, no training whatsoever

Viewing 229 - 231 of 2,546 Reviews

Jobs at UniFirst

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UniFirst

UniFirst reviews

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Great support and opportunities for growth...

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Never work here

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