Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,594 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at UniFirst to a friend and 53% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has been stable over the past 12 months.

How satisfied are employees working at UniFirst?

61% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (467) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Training was great and good for anyone starting out at the entry level." ((in 188 reviews)); "Good benefits and 401k." ((in 153 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 138 reviews)); "The people are great and very helpful in terms of training." ((in 122 reviews)); "Great Culture and very supportive" ((in 88 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 143 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 92 reviews)); "Upper management does not care about sales reps." ((in 38 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 31 reviews)); "they have too much favoritism among others" ((in 15 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Owensboro , Memphis , Fort Wayne , Denver , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

61% would recommend to a friend

(2,546 total reviews)

Steven S. Sintros

70% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.3

Compensation and benefits

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,546 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jan 19, 2017

Rsr

Rsr route sales representative

Recommend

CEO approval

Business Outlook

Pros

Fellow rsr's. The service guys all got along pretty well

Cons

Pretty much everything. Management and play the blames everything on the rsr's

2.0

Nov 30, 2016

Pipe Dreams

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Great Benefits. Decent Base Salary.

Cons

90 day waiting period for benefits. Lack of support from management. Sales process is very structured during training but not in the field. Access to resources and documentation is scattered at best. Nothing is electronic but the expect you to work at the efficiency of such.

1.0

Nov 22, 2016

RI Sales- From poor training to insane micromanagement, this job comes with a heavy burden of uneeded stress.

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

The field is enjoyable, build strong relationships with prospects that may lead to future business. Good experience for setting appointments over the phone and meeting with potential customers, big or small.

Cons

RI SALES- Micro-Mgmt with constant turnover of reps due who have success but can't bare his constant assult. Very poor training & never allow time to ask for help or questions so issues never get resolved. No other management involved either, so feel stuck with no help except peers in same position. Weekly reviews supposed to help reps but uses general numbers and basic info so not informative and often problems are brought up after they occur. Several times manager decides to get involved with customer, when he wants to, ignoring trust you've built and leading to frustrating/losing customer / prospect.

UniFirst Response

9y

We hate to hear any UniFirst Team Partner feeling like their experience in our organization is a negative one. Please understand we are always seeking to improve our best practices for Management, from a local level all the way to the top. Perhaps you can utilize our Open Door Policy and have an open conversation with your Location Management about your concerns.

Viewing 226 - 228 of 2,546 Reviews

Jobs at UniFirst

Production Team Partner - Linen Bagger & Folder - UniFirst

Production Team Partner - Truck Unloader & Sorter - UniFirst

Production Team Partner - Truck Unloader & Sorter - UniFirst

Production Team Partner - Linen Bagger & Folder - UniFirst

Production Team Partner - Truck Loader - UniFirst

UniFirst

UniFirst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Rsr

Pipe Dreams

RI Sales- From poor training to insane micromanagement, this job comes with a heavy burden of uneeded stress.

Jobs at UniFirst

UniFirst reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

UniFirst reviews FAQs

Jobs at UniFirst