Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,590 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at UniFirst to a friend and 55% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at UniFirst?

62% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (465) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (51) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 200 reviews)); "Good benefits and 401k." ((in 150 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 144 reviews)); "The people are great and very helpful in terms of training." ((in 126 reviews)); "Great Culture and very supportive" ((in 92 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 144 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 92 reviews)); "Managers don’t hold drivers account for stinking at their jobs AKA not taking customers the right stuff or not taking them enough." ((in 45 reviews)); "Upper management does not care about sales reps." ((in 37 reviews)); "You put in long hours anywhere from 55" ((in 29 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Memphis , Fort Wayne , Denver , Owensboro , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

62% would recommend to a friend

(2,542 total reviews)

Steven S. Sintros

70% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,542 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

3K reviews

5.0

Oct 25, 2012

Great Experience with UniFirst for past 5 years to present

Sales manager

Recommend

CEO approval

Business Outlook

Pros

I have been working for UniFirst for the past 5 years and just recently got promoted. I came here right out of college and have worked in sales the whole time. UniFirst is like a big family. They have been very good to me over the years and it is an amazing company to work for. Overall I have had a great experience and would recommend UniFirst to anyone :)

Cons

I do not have any cons currently

5.0

Oct 24, 2012

Great company, Great opportunities

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Great training program for new employees. Promotes from within. Great work culture. Excellent benefits. Every day is different, keeps it interesting and fast paced.

Cons

Very competitive industry. You have to approach everyday with a strong mental attitude because the sales do not come to you, you have to find them. Everyday is different, you must be able to adapt to all types of environmnts.

4.0

Oct 24, 2012

Great development opportunity

Sales representative

Recommend

CEO approval

Business Outlook

Pros

I was initially told all the positives just like every other job interview I have ever had. I was skeptical when they said give us 2-3 years to truly develop your skill set. I would be promoted or would have skills that would allow me to further my career. They were right. When I switched for a better opportunity I was light years ahead of my co-workers. Even the veterans. I understood the sales process better and was more prepared to overcome obstacles while in the field. Having been there a little over 3 years I wish I would have had another year of development. I was paid well and now feel I could go back there and hit 6 figures. No problem.

Cons

It was a very structured sales department. I was used to more freedom but now I understand why. Sometimes it felt like they were forgetting the bigger prospects but they were really just driving home a process.

Viewing 2476 - 2478 of 2,542 Reviews

Jobs at UniFirst

Route Optimization Analyst (Remote)

Senior Manager, Cost Accounting

Senior Manager - Warehouse Management System (WMS) Technology

UniFirst

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Great Experience with UniFirst for past 5 years to present

Great company, Great opportunities

Great development opportunity

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