Is Union Square Hospitality Group a good company to work for?

Union Square Hospitality Group has an overall rating of 3.8 out of 5, based on over 280 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 62% of employees would recommend working at Union Square Hospitality Group to a friend and 64% have a positive outlook for the business. The best reviews about Union Square Hospitality Group have been left by employees working as Manager , Bartender and Line Cook .

Does Union Square Hospitality Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Union Square Hospitality Group employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Union Square Hospitality Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Union Square Hospitality Group?

62% of Union Square Hospitality Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Union Square Hospitality Group 3.5 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Union Square Hospitality Group?

Server (27) , Bartender (15) , Line Cook (12) , Manager (11) , Server/Waiter (10) , Captain (8) , Host (7) , Intern (6) , Pastry Cook (5) , Server Assistant (4) , Sous Chef (4) , Barista (3) , Food Server (3) , Intern - Hourly (3) , Porter (3)

What are the pros of working at Union Square Hospitality Group according to real employee reviews?

"Good benefits and good hours at my location" ((in 33 reviews)); "Great Culture and history to learn from" ((in 25 reviews)); "Great values and people." ((in 11 reviews)); "Great coworkers" ((in 9 reviews)); "There is opportunity to learn develop skills through training classes." ((in 5 reviews))

What are the cons of working at Union Square Hospitality Group according to real employee reviews?

"low pay compared to other companies" ((in 13 reviews)); "Long hours and a lot of meetings" ((in 11 reviews)); "managers are inexperienced and clearly do not have mentors teaching them" ((in 6 reviews)); "Normal restaurant negatives, long hours, late nights" ((in 6 reviews)); "No work life balance avaible" ((in 5 reviews))

What are the top reviewed Union Square Hospitality Group locations?

New York , Brooklyn , Washington , Chicago , Saratoga Springs , Buffalo , Baltimore

Union Square Hospitality Group reviews

3.8

62% would recommend to a friend

(257 total reviews)

CHIP WADE

70% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Union Square Hospitality Group has an employee rating of 3.8 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Union Square Hospitality Group employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

257 reviews

4.0

Mar 29, 2015

Some management issues, but a good company overall.

Bartender

Recommend

CEO approval

Business Outlook

Pros

Small company, good benefits, family atmosphere, flexible schedule, the top executives including the founder and CEO are very present and always ask for ways to improve.

Cons

Middle management sometimes are not good at communicating with employees, employees are often left out of the loop when it comes to new policies.

5.0

Dec 20, 2014

It really is a great place to work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Generally upbeat staff, empathetic management and a supportive team all around. Executive team is fantastic - they are present and pleasant every time I see them. The quality of our product is easy to stand behind, and the company is very well respected in the industry. Internal promotion is their standard practice, which means lots of room for growth - they genuinely do prefer "finding good people and keeping them." Fantastic benefits that are well about the industry standard (Medical, Dental & Vision, 401(K), and PTO). They do their best to make general incentives available to the staff to show their appreciation, and offer plenty of opportunities for industry education.

Cons

Compensation could be a little more competitive - particularly where long term employees are concerned (raises, for instance, where both salaried and hourly employees are concerned). More individual incentive programs in place to help combat burnout.

4.0

Nov 23, 2014

Great place to work, with some caveats

Server

Recommend

CEO approval

Business Outlook

Pros

*Co-workers were some of the best I've had. Everyone got along well and was genuinely friendly *Good benefits including 401(k) mathcing, healthcare, and PTO *Company name carries weight in related industries

Cons

*Job advancement, while definitely possible, was on their schedule and terms despite previous promises * Work/life balance was a little off. you were sort of expected to take extra shifts

Viewing 40 - 42 of 257 Reviews

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Jobs at Union Square Hospitality Group

Executive Pastry Chef