Is Union Square Hospitality Group a good company to work for?

Union Square Hospitality Group has an overall rating of 3.8 out of 5, based on over 280 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 62% of employees would recommend working at Union Square Hospitality Group to a friend and 64% have a positive outlook for the business. The best reviews about Union Square Hospitality Group have been left by employees working as Manager , Bartender and Line Cook .

Does Union Square Hospitality Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Union Square Hospitality Group employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Union Square Hospitality Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Union Square Hospitality Group?

62% of Union Square Hospitality Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Union Square Hospitality Group 3.5 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Union Square Hospitality Group?

Server (27) , Bartender (15) , Line Cook (12) , Manager (11) , Server/Waiter (10) , Captain (8) , Host (7) , Intern (6) , Pastry Cook (5) , Server Assistant (4) , Sous Chef (4) , Barista (3) , Food Server (3) , Intern - Hourly (3) , Porter (3)

What are the pros of working at Union Square Hospitality Group according to real employee reviews?

"Good benefits and good hours at my location" ((in 33 reviews)); "Great Culture and history to learn from" ((in 25 reviews)); "Great values and people." ((in 11 reviews)); "Great coworkers" ((in 9 reviews)); "There is opportunity to learn develop skills through training classes." ((in 5 reviews))

What are the cons of working at Union Square Hospitality Group according to real employee reviews?

"low pay compared to other companies" ((in 13 reviews)); "Long hours and a lot of meetings" ((in 11 reviews)); "managers are inexperienced and clearly do not have mentors teaching them" ((in 6 reviews)); "Normal restaurant negatives, long hours, late nights" ((in 6 reviews)); "No work life balance avaible" ((in 5 reviews))

What are the top reviewed Union Square Hospitality Group locations?

New York , Brooklyn , Washington , Chicago , Saratoga Springs , Buffalo , Baltimore

Union Square Hospitality Group reviews

3.8

62% would recommend to a friend

(257 total reviews)

CHIP WADE

70% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (257 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Union Square Hospitality Group has an employee rating of 3.8 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Union Square Hospitality Group employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

257 reviews

3.0

Sep 10, 2014

Great folks in high stress environment which doesn't follow through on its states corporate values

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great people, brand equity, ability to effectively network in the industry. some of the top talent in the hospitality industry works for danny so its a great place to work if you would like to spring board to other jobs in the industry.

Cons

while upper management preaches a set of values including positive assumptions and mutual respect among employees, in practice this is does not occur. managers treat their staff in abusively in an environment free of consequences.

4.0

Jul 1, 2026

Supportive culture but limited growth opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture and community, Very supportive and willing to have meaningful conversations.

Cons

It's really hard to grow. Lots of outside employment and a lack of internal promotions. Also lack of communication between departments.

4.0

May 9, 2026

Networking opportunities overshadowed by low pay and poor management.

Server

Recommend

CEO approval

Business Outlook

Pros

Great opportunity to network with people living in NYC.

Cons

Low pay. Terrible management. No room for growth.

Viewing 43 - 45 of 257 Reviews

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Jobs at Union Square Hospitality Group