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Union Square Hospitality Group

Engaged Employer

Union Square Hospitality Group reviews

3.8

62% would recommend to a friend

(257 total reviews)
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CHIP WADE

70% approve of CEO

64% positive business outlook

Union Square Hospitality Group has an employee rating of 3.8 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Union Square Hospitality Group employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

257 reviews
1.0
Oct 25, 2025

Toxic Culture and Discrimination Against People of Color

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some genuinely cool coworkers, and a few good managers (though most are racist)

Cons

If you are a person of color prepare for subtle and not-so-subtle discrimination. Scheduling seems to be handed out like favors: POC get the worst shifts and the worst weekday hours while white servers are given prime time dinner sections. Hosts and managers routinely assign the back corners and the smallest, least desirable tables to POC, even when those sections are busier. Requests to swap shifts get ignored more often when coming from non-white staff, and complaints about unfair table assignments are dismissed as “personality conflicts” or “not a big deal.” There’s a clear double standard on dress code and punctuality; minor infractions are called out selectively. Morale is low because reporting these issues accomplishes nothing - management pretends they don’t see the pattern. This creates a very stressful environment where people feel undervalued.

5.0
Aug 12, 2025

Great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Facilitates growth, fun and unique events

Cons

Event based employment so adjust your finances for periods of no work

4.0
Jul 17, 2025

Ok

Recommend
CEO approval
Business Outlook

Pros

Good Pay and lots of training

Cons

Limiting for high performers. Does not live up to their company values

Viewing 55 - 57 of 257 Reviews

Glassdoor has 280 Union Square Hospitality Group reviews submitted anonymously by Union Square Hospitality Group employees. Read employee reviews and ratings on Glassdoor to decide if Union Square Hospitality Group is right for you.