Is Union Square Hospitality Group a good company to work for?

Union Square Hospitality Group has an overall rating of 3.8 out of 5, based on over 280 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Union Square Hospitality Group to a friend and 64% have a positive outlook for the business. The best reviews about Union Square Hospitality Group have been left by employees working as Manager , Bartender and Line Cook .

Does Union Square Hospitality Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Union Square Hospitality Group employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Union Square Hospitality Group. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Union Square Hospitality Group?

65% of Union Square Hospitality Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Union Square Hospitality Group 3.6 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Union Square Hospitality Group?

Server (27) , Bartender (15) , Line Cook (12) , Manager (11) , Server/Waiter (10) , Captain (8) , Host (7) , Intern (6) , Pastry Cook (5) , Server Assistant (4) , Sous Chef (4) , Barista (3) , Food Server (3) , Intern - Hourly (3) , Porter (3)

What are the pros of working at Union Square Hospitality Group according to real employee reviews?

"The benefits are great and available to all." ((in 34 reviews)); "Great Culture and history to learn from" ((in 22 reviews)); "Great values and people." ((in 11 reviews)); "Great coworkers" ((in 9 reviews)); "Advancement Opportunities in food and beverage" ((in 7 reviews))

What are the cons of working at Union Square Hospitality Group according to real employee reviews?

"Long hours and a lot of meetings" ((in 13 reviews)); "low pay compared to other companies" ((in 12 reviews)); "managers are inexperienced and clearly do not have mentors teaching them" ((in 6 reviews)); "No work life balance avaible" ((in 6 reviews)); "Upper Management was extremely manipulative, very clique and out" ((in 5 reviews))

What are the top reviewed Union Square Hospitality Group locations?

New York , Brooklyn , Washington , Chicago , Saratoga Springs , Buffalo , Baltimore

Union Square Hospitality Group reviews

3.8

65% would recommend to a friend

(257 total reviews)

CHIP WADE

73% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (257 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Union Square Hospitality Group has an employee rating of 3.8 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Union Square Hospitality Group employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

257 reviews

2.0

Aug 23, 2021

Great with the hospitality group. Awful because of the chef I worked with. Executive chef was awesome though

Pastry cook

Recommend

CEO approval

Business Outlook

Pros

Great benefits and you learn a lot from everybody

Cons

Initially theres wasn’t any but when I worked with the chef in my department it was the worst. My anxiety worsened because of how she treated me.

4.0

Aug 11, 2021

Great company, management could use some work

Private dining coordinator

Recommend

CEO approval

Business Outlook

Pros

Great team and people to work with. Family like atmosphere. Great company and restaurants to grow with as well as.

Cons

Management is subpar, to over worked to consider employees. A lot of turn over for kitchen servers and assistant servers.

3.0

Aug 3, 2021

USHG: Competitive Benefits, But Lower Pay Than Many NY Restaurants

Bartender

Recommend

CEO approval

Business Outlook

Pros

The benefits are highly competitive and low cost. The best medical, dental, vision, and even mental health benefits you can find in this industry. There are even plans for family coverage. As well, you are offered transit benefits, which are reduced from your pay pretax and stored on a debit card, essentially reducing your transit expenses by 30%

Cons

For the number of hours you may work, and for the spread of hours you are often scheduled (sometimes two double shifts in two consecutive days, for example), you do not receive as much pay as can be expected from other restaurants in NYC. This lower pay may be worth it when you consider the incredible value of the benefits you get through USHG, but your mileage may vary.

Viewing 145 - 147 of 257 Reviews

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Jobs at Union Square Hospitality Group