Is Union Square Hospitality Group a good company to work for?

Union Square Hospitality Group has an overall rating of 3.8 out of 5, based on over 280 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 62% of employees would recommend working at Union Square Hospitality Group to a friend and 64% have a positive outlook for the business. The best reviews about Union Square Hospitality Group have been left by employees working as Manager , Bartender and Line Cook .

Does Union Square Hospitality Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Union Square Hospitality Group employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Union Square Hospitality Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Union Square Hospitality Group?

62% of Union Square Hospitality Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Union Square Hospitality Group 3.5 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Union Square Hospitality Group?

Server (27) , Bartender (15) , Line Cook (12) , Manager (11) , Server/Waiter (10) , Captain (8) , Host (7) , Intern (6) , Pastry Cook (5) , Server Assistant (4) , Sous Chef (4) , Barista (3) , Food Server (3) , Intern - Hourly (3) , Porter (3)

What are the pros of working at Union Square Hospitality Group according to real employee reviews?

"The benefits are great and available to all." ((in 32 reviews)); "Great Culture and history to learn from" ((in 22 reviews)); "Great values and people." ((in 10 reviews)); "Great coworkers" ((in 6 reviews)); "great company culture, they practice what they preach!" ((in 6 reviews))

What are the cons of working at Union Square Hospitality Group according to real employee reviews?

"low pay compared to other companies" ((in 13 reviews)); "Long hours and frustrating clientele." ((in 11 reviews)); "managers are inexperienced and clearly do not have mentors teaching them" ((in 6 reviews)); "No work life balance avaible" ((in 6 reviews)); "Normal restaurant negatives, long hours, late nights" ((in 5 reviews))

What are the top reviewed Union Square Hospitality Group locations?

New York , Brooklyn , Washington , Chicago , Saratoga Springs , Buffalo , Baltimore

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Union Square Hospitality Group

Union Square Hospitality Group reviews

3.8

62% would recommend to a friend

(257 total reviews)

CHIP WADE

70% approve of CEO

64% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.3

Compensation and benefits

4.0

Culture & values

4.0

Career opportunities

3.7

Senior management

3.5

Work/Life balance

Union Square Hospitality Group has an employee rating of 3.8 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Union Square Hospitality Group employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

257 reviews

2.0

Apr 22, 2018

Bartender

Recommend

CEO approval

Business Outlook

Pros

you know how much you are making.

Cons

Management not helpful. too much schedule pressing they don't understand your part of life. shift cutting even though they tell you to be full time you only get something between full and part time. Zero Job security. they won't understand anything. they will fire you anytime they want. No flexibility, they have tight schedule and time policy. I get it. but getting fired or documented even if you are a minute late is too far. job is a place to enjoy if you don't enjoy your work you can't be your 100%

2.0

Apr 22, 2018

Company is spread too thin hiring inexperienced management that drive staff away

Barista

Recommend

CEO approval

Business Outlook

Pros

There are decent benefits, the restaurants have nice food, nice locations to work there aren’t many more pros than that

Cons

For the fact that you aren’t making a lot of money, the management is inexperienced and doesn’t know how to encourage or collaborate with the staff. Instead they abuse their power and talk down to the employees and give them menial punishments and make them feel frustrated and devalued. Also all the male authority will consistently treat female staff like they are unintelligent and their opinions are useless. They also give women worse shifts and won’t teach them the same tasks/responsibilities as the males.

4.0

Jul 27, 2024

Xoxo

Bartender

Recommend

CEO approval

Business Outlook

Pros

Nice people to work with

Cons

No one has their own decision making power

Viewing 13 - 15 of 257 Reviews

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Union Square Hospitality Group

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Ratings by category

Ratings by demographic groups

Reviews by job title

Bartender

Company is spread too thin hiring inexperienced management that drive staff away

Xoxo

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