Is Union Square Hospitality Group a good company to work for?

Union Square Hospitality Group has an overall rating of 3.8 out of 5, based on over 280 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 62% of employees would recommend working at Union Square Hospitality Group to a friend and 64% have a positive outlook for the business. The best reviews about Union Square Hospitality Group have been left by employees working as Manager , Bartender and Line Cook .

Does Union Square Hospitality Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Union Square Hospitality Group employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Union Square Hospitality Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Union Square Hospitality Group?

62% of Union Square Hospitality Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Union Square Hospitality Group 3.5 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Union Square Hospitality Group?

Server (27) , Bartender (15) , Line Cook (12) , Manager (11) , Server/Waiter (10) , Captain (8) , Host (7) , Intern (6) , Pastry Cook (5) , Server Assistant (4) , Sous Chef (4) , Barista (3) , Food Server (3) , Intern - Hourly (3) , Porter (3)

What are the pros of working at Union Square Hospitality Group according to real employee reviews?

"The benefits are great and available to all." ((in 32 reviews)); "Great Culture and history to learn from" ((in 22 reviews)); "Great values and people." ((in 10 reviews)); "Great coworkers" ((in 6 reviews)); "great company culture, they practice what they preach!" ((in 6 reviews))

What are the cons of working at Union Square Hospitality Group according to real employee reviews?

"low pay compared to other companies" ((in 13 reviews)); "Long hours and frustrating clientele." ((in 11 reviews)); "managers are inexperienced and clearly do not have mentors teaching them" ((in 6 reviews)); "No work life balance avaible" ((in 6 reviews)); "Normal restaurant negatives, long hours, late nights" ((in 5 reviews))

What are the top reviewed Union Square Hospitality Group locations?

New York , Brooklyn , Washington , Chicago , Saratoga Springs , Buffalo , Baltimore

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Union Square Hospitality Group

Union Square Hospitality Group reviews

3.8

62% would recommend to a friend

(257 total reviews)

CHIP WADE

70% approve of CEO

64% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.3

Compensation and benefits

4.0

Culture & values

4.0

Career opportunities

3.7

Senior management

3.5

Work/Life balance

Union Square Hospitality Group has an employee rating of 3.8 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Union Square Hospitality Group employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

257 reviews

3.0

Apr 5, 2023

Was a decent place to work until management eliminated tips

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Nice people to work with Excellent core values Good on a resume

Cons

-Management is not on your side -They will roll out initiatives and untested business practices that will potentially harm or hinder their employees -Core values are ignored repeatedly

1.0

Jan 24, 2023

Discriminatory workplace

Reservationist

Recommend

CEO approval

Business Outlook

Pros

Free coffee, kombucha, and other beverages

Cons

Fired me for a "micro-aggression" comment in which I described a certain NYC neighborhood as *formerly* dangerous and uninviting. No recourse for the alleged offense; I was fired via email. Was the white guy working in the reservations department.

3.0

Jan 23, 2023

Salaried

Manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits, idealistic, established organization

Cons

Long hours, may work on days off, employers not necessarily live up to the “51%” ideal

Viewing 19 - 21 of 257 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Was a decent place to work until management eliminated tips

Discriminatory workplace

Salaried

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