Is Union Square Hospitality Group a good company to work for?

Union Square Hospitality Group has an overall rating of 3.8 out of 5, based on over 280 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 62% of employees would recommend working at Union Square Hospitality Group to a friend and 64% have a positive outlook for the business. The best reviews about Union Square Hospitality Group have been left by employees working as Manager , Bartender and Line Cook .

Does Union Square Hospitality Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Union Square Hospitality Group employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Union Square Hospitality Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Union Square Hospitality Group?

62% of Union Square Hospitality Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Union Square Hospitality Group 3.5 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Union Square Hospitality Group?

Server (27) , Bartender (15) , Line Cook (12) , Manager (11) , Server/Waiter (10) , Captain (8) , Host (7) , Intern (6) , Pastry Cook (5) , Server Assistant (4) , Sous Chef (4) , Barista (3) , Food Server (3) , Intern - Hourly (3) , Porter (3)

What are the pros of working at Union Square Hospitality Group according to real employee reviews?

"The benefits are great and available to all." ((in 32 reviews)); "Great Culture and history to learn from" ((in 22 reviews)); "Great values and people." ((in 10 reviews)); "Great coworkers" ((in 6 reviews)); "great company culture, they practice what they preach!" ((in 6 reviews))

What are the cons of working at Union Square Hospitality Group according to real employee reviews?

"low pay compared to other companies" ((in 13 reviews)); "Long hours and frustrating clientele." ((in 11 reviews)); "managers are inexperienced and clearly do not have mentors teaching them" ((in 6 reviews)); "No work life balance avaible" ((in 6 reviews)); "Normal restaurant negatives, long hours, late nights" ((in 5 reviews))

What are the top reviewed Union Square Hospitality Group locations?

New York , Brooklyn , Washington , Chicago , Saratoga Springs , Buffalo , Baltimore

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Union Square Hospitality Group

Union Square Hospitality Group reviews

3.8

62% would recommend to a friend

(257 total reviews)

CHIP WADE

70% approve of CEO

64% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.3

Compensation and benefits

4.0

Culture & values

4.0

Career opportunities

3.7

Senior management

3.5

Work/Life balance

Union Square Hospitality Group has an employee rating of 3.8 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Union Square Hospitality Group employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

257 reviews

4.0

Mar 29, 2015

Some management issues, but a good company overall.

Bartender

Recommend

CEO approval

Business Outlook

Pros

Small company, good benefits, family atmosphere, flexible schedule, the top executives including the founder and CEO are very present and always ask for ways to improve.

Cons

Middle management sometimes are not good at communicating with employees, employees are often left out of the loop when it comes to new policies.

5.0

Mar 9, 2015

Incredible company with insightful and relevant application of hospitality. Unprecedented.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great corporate structure and atmosphere. Great employee benefit program.

Cons

Rapidly growing company. Sometimes certain things slip between the cracks.

5.0

Feb 24, 2015

Outstanding

Service

Recommend

CEO approval

Business Outlook

Pros

Danny Meyer is famous for hospitality work environment for a reason. If you've worked in a "typical" service industry job before, please forget what you learned about management. -Fair wages, fair hours, fair policies -Accountability, training, dedication to employees' personal and professional growth in the service industry -Impeccable understanding of their clientele's needs and tendencies -Delicious employee meals and perks -Benefits package, pre-Obamacare, was outstanding -Supportive environment featuring self-reinforcing commitment to good service They walk the walk, is my point.

Cons

It's the service industry. You'll still be stressed, you'll still be tired, you'll still be on your feet for long hours, and on top of it all it's high-level NYC service work--you are expected to want to give the best service on the planet, and act like it.

Viewing 241 - 243 of 257 Reviews

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Ratings by category

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Reviews by job title

Some management issues, but a good company overall.

Incredible company with insightful and relevant application of hospitality. Unprecedented.

Outstanding

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