Is Union Square Hospitality Group a good company to work for?

Union Square Hospitality Group has an overall rating of 3.8 out of 5, based on over 280 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 62% of employees would recommend working at Union Square Hospitality Group to a friend and 64% have a positive outlook for the business. The best reviews about Union Square Hospitality Group have been left by employees working as Manager , Bartender and Line Cook .

Does Union Square Hospitality Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Union Square Hospitality Group employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Union Square Hospitality Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Union Square Hospitality Group?

62% of Union Square Hospitality Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Union Square Hospitality Group 3.5 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Union Square Hospitality Group?

Server (27) , Bartender (15) , Line Cook (12) , Manager (11) , Server/Waiter (10) , Captain (8) , Host (7) , Intern (6) , Pastry Cook (5) , Server Assistant (4) , Sous Chef (4) , Barista (3) , Food Server (3) , Intern - Hourly (3) , Porter (3)

What are the pros of working at Union Square Hospitality Group according to real employee reviews?

"The benefits are great and available to all." ((in 32 reviews)); "Great Culture and history to learn from" ((in 22 reviews)); "Great values and people." ((in 10 reviews)); "Great coworkers" ((in 6 reviews)); "great company culture, they practice what they preach!" ((in 6 reviews))

What are the cons of working at Union Square Hospitality Group according to real employee reviews?

"low pay compared to other companies" ((in 13 reviews)); "Long hours and frustrating clientele." ((in 11 reviews)); "managers are inexperienced and clearly do not have mentors teaching them" ((in 6 reviews)); "No work life balance avaible" ((in 6 reviews)); "Normal restaurant negatives, long hours, late nights" ((in 5 reviews))

What are the top reviewed Union Square Hospitality Group locations?

New York , Brooklyn , Washington , Chicago , Saratoga Springs , Buffalo , Baltimore

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Union Square Hospitality Group

Union Square Hospitality Group reviews

3.8

62% would recommend to a friend

(257 total reviews)

CHIP WADE

70% approve of CEO

64% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.3

Compensation and benefits

4.0

Culture & values

4.0

Career opportunities

3.7

Senior management

3.5

Work/Life balance

Union Square Hospitality Group has an employee rating of 3.8 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Union Square Hospitality Group employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

257 reviews

4.0

Nov 10, 2012

If how you feel at work is important to you, this is the company to work for.

Dining room manager

Recommend

CEO approval

Business Outlook

Pros

The corporate culture is all about intelligence, warmth, understanding, and empathy. There is opportunity to learn develop skills through training classes. Career growth is possible within the company and is their preferred method of hiring - cultivating their current employees for higher positions.

Cons

They expect a lot from you emotionally, and they do not have the most competitive compensation compared to similar jobs in the industry. The hours can be incredibly long, and they expect a lot from you and it's hard to say "no" even when it's in your best interest.

5.0

Aug 17, 2012

Awesome experience

Server assistant

Recommend

CEO approval

Business Outlook

Pros

An absolute pleasure to work for a restaurant owned by Danny Meyer. As a previous employee of Wegmans for about ten years (Rochester, NY--Fortune 500- in top 5 ever year), to work for a company that shares the same views and values (educates, motivates and empowers their employees to make great decisions that improve the quality of their life.) as the Wegman family, is hard to find in the busy metropolis of NYC. Management is awesome and you can tell that Mr. Meyer takes the time to make sure he fill his restaurants with managers that understand that philosophy- happy employees who are passionate about, and love their job-- attract satisfied, happy guests; more business; and an overall successful restaurant. He is truely the "Danny Wegman" of the restaurant industry which is a rare quality to find in this competitive, often cutthroat industry. Training was great and there is plenty of room to advance if you are a passionate, dedicated individual.

Cons

disliked uniform- server assistants had to wear an ill fitting smock looking thing that was also very heavy in material.

2.0

Mar 30, 2012

An exhausting, frustrating, way-too-long experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you want to go far in the food world, having a job within in the Union Square Hospitality Group will help you to achieve those goals

Cons

Low pay, extremely long hours, high and unrelenting pressure, lots of bias from the supervisors (sous chefs specifically), very little understanding when you're struggling to pick up a new concept or station

Viewing 253 - 255 of 257 Reviews

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If how you feel at work is important to you, this is the company to work for.

Awesome experience

An exhausting, frustrating, way-too-long experience

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