4.0
Jan 26, 2021
Entry Level Position
Current employee, less than 1 year
Augusta, GA
Recommend
CEO approval
Business Outlook
Pros
The L1 agent is an entry level position that does not require an IT background to get into. The pay is decent for the requirements and the available trainings and certification materials they can provide you with offer a lot of room to grow as a professional. Highly recommend for users in school or for looking to get into the IT sector.
Cons
The pay is considerably less than other companies doing the same work.