Unisys reviews

3.4

59% would recommend to a friend

(685 total reviews)
avatar

Mike Thomson

70% approve of CEO

47% positive business outlook

Reviews by job title

685 reviews

Reviews about "Compensation"

Return to all reviews
5.0
Mar 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent Pay Raises are offered Not Micro-managed Treated fairly Great managers Positive feedback

Cons

As with any call center, there is a lot of instabtility when it comes to staying on the same account. I have moved 3 times since starting here over 4 years ago. They are always sure to find a place for me, but it is still incredibly nerve racking.

1.0
Mar 20, 2017
Recommend
CEO approval
Business Outlook

Pros

* Some opportunities to learn new software and develop Information Technology skills. * Company compensation is fair * It was a nice place for me to work at for about 3 years

Cons

* Company cut down staff slowly where I was at to unacceptable levels and blamed us for them not meeting service level agreements * Time pressure too much of the time especially before I left. You were expected to have phone calls done within 9 minutes with all your documentation done. This really affected my ability to fix things for clients that would call. They would give only about 2.5 minutes for after call work. One account I worked on would allow for 30 seconds of after call work. * Expected to pick up the phone within 30 seconds leads to high stress especially when understaffed. * Lack of salary adjustments when taking on more responsibilities, furthering education and obtaining certifications. * Denied paid time and unpaid time off continually. Supervisor gave me a hard time getting time off when significant other was in the hospital for invasive surgery after I had worked there for over 4 years. Would see this with other workers as well when life emergencies would happen. * Weekly performance meetings would happen for each Level 1 employee on the account I was on. You would be pressed upon to work faster if your call times were not below 8.5 minutes. * No opportunities ever offered for remote work

3.0
Mar 16, 2017

Good to start bad to stay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good to learn different type of field work like Help Desk or field tech

Cons

won't get a yearly pay increase and management sometimes are a sad joke

Viewing 439 - 441 of 685 Reviews

Glassdoor has 6,157 Unisys reviews submitted anonymously by Unisys employees. Read employee reviews and ratings on Glassdoor to decide if Unisys is right for you.