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United Airlines

Engaged Employer

United Airlines reviews

3.8

72% would recommend to a friend

(7,199 total reviews)
avatar

Scott Kirby

67% approve of CEO

72% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Culture & values

3.5

Work/Life balance

3.2

Senior management

United Airlines has an employee rating of 3.8 out of 5 stars, based on 7,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The United Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

7K reviews
4.0
Aug 21, 2010

Had a great experience, met great people, recommend waiting out the merger

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have seen many people move around in the company, so you get different kinds of experience without having to go through an interview with another company - you still need to interview internally, though. The people I worked with were mostly very nice to work with. But it is a large company, so your experience may vary.

Cons

I was told that the pay was below industry standards for "generic jobs" such as IT jobs. But I never felt the need to investigate. Financial situation lead to lay-offs from time to time, but I believe with all the mergers and bankruptcies in the industry the supply/demand situation will improve.

3.0
Aug 10, 2010

Fair, Balanced, with Room for Improvement

Senior staff representative
Recommend
CEO approval
Business Outlook

Pros

Innovative work in the marketing/e-commerce department. Good opportunity to gain exposure to interactive marketing projects focused on B2C product delivery, driving revenue via conversion of consumer transactions, and brainstorming and implementing creative strategies to significantly impact the customer experience and satisfaction (when not constrained by administrative budget issues).

Cons

The company has been impacted by too many volatile industry variables, such as fuel costs, and has a recent trending towards frequent labor shifts (i.e., layoffs/furloughs, bankruptcy, salary paycuts, reduction-in-force/cost saving initiatives, etc.). Additionally, the travel industry is very fossilized, which results in a reliance on traditional business practices and methodologies, many of which are impractical in a constantly evolving industry-specific sector. Professional growth and career advancement can become stagnant and/or be omitted as a result of frequent cost-cutting and labor dislocation.

2.0
Aug 3, 2010

UA needs some work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The flight benefits and the insurance package is good. There are lots of locations to choose from for travel outside the USA.

Cons

I have received no formal training after nearly five years. Management does little to support growth within the company. The is little to no communication with management. Getting time off is near impossible.

Viewing 7186 - 7188 of 7,199 Reviews
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Glassdoor has 8,022 United Airlines reviews submitted anonymously by United Airlines employees. Read employee reviews and ratings on Glassdoor to decide if United Airlines is right for you.