United Rentals reviews

4.1

85% would recommend to a friend

(2,447 total reviews)
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Matthew Flannery

93% approve of CEO

80% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,447 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Aug 30, 2015

Inside Sales Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great salary, normal hours, good people

Cons

politics in the work place, can be extremely hectic

2.0
Aug 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Pays well for the position your in. Wonderful benefits and matching 401k program. Has buying perks (sometimes it works)

Cons

Renting equipment to customers before the equipment is back from previous renter. Leaving very little time for maintenance to inspect and fix defective equipment. This causes bad equipment to go to the customer knowing full well the equipment may be unsafe or will break. This puts the maintenance back out on the road to face a very angry customer. Also, managers get a bonus and sales reps get commissions but maintenance personel dont. Work orders disappear on equipment that's in maintenance and suddenly being rented. Branch manager and above are always previous sales reps. I have never seen a maintenance supervisor promoted to Branch Manager. working for UR as a mechanics is unsafe legally. The CMMS is old, out dated, and leaves gaping holes for manipulation other than maintenance oersonnel. There is NO team environment for UR. UR can do nothing w/out the maintenance team yet they are treated horribly and are blamed for everything- because once it is out the gate it is a maintenance problem to fix or report.

Viewing 2215 - 2217 of 2,447 Reviews

Glassdoor has 2,551 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.